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Re: When signing up, why should I must provide a U.S. address

tomaszl
Active Member
Tomasz L Member Since: Jun 4, 2019
1721 of 3,966

Same here - I signed up a while ago and my location changed. I'm currently in Poland - if you could update it that'd be great.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1722 of 3,966

Hi Tomasz,

 

Thank you for reaching out to us. We have updated it from our end to Poland. Feel free to add the rest of the information on your profile. 

~ Bojan
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evatvh
Active Member
Vui Hwan T Member Since: Jun 5, 2019
1723 of 3,966
Dear Sir,

I have recently set up my account in Malaysia. However, I am actually located and work in Singapore. I tried to change my country, but I couldn't.
I would like to request help from support team to change my country to Singapore.
Thank you.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1724 of 3,966

Hi Vui,

 

Your country is now updated, thank you.

~ Goran
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evatvh
Active Member
Vui Hwan T Member Since: Jun 5, 2019
1725 of 3,966
Hi,

Thank you for your help.
I have log-on to my profile, noticed that the location shown as Limbang,
Singapore.

Could you help to remove 'Limbang'? Because Singapore doesn't have state.
The state, city and country are all the same i.e Singapore. The postcode is
correct and please remained at 542190.

Thank you very much.




g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1726 of 3,966

Hi Vui,

 

To edit your address please go to Settings > Contact Info > Location. Here you will be able to add your correct address and update your city as well. Thank you.

~ Goran
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rotsefi
Active Member
Josef R Member Since: Jun 7, 2019
1727 of 3,966

How can I change my country during the profile creation?

It shows USA when infact I am from Israel.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1728 of 3,966

Hi Josef,

 

Your country has been updated to Israel. Let us know if you need further assistance. Thank you.

~ Bojan
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asmaliki
Active Member
Anderson A Member Since: Jun 10, 2019
1729 of 3,966

I need to change my country location to Senegal.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1730 of 3,966

Hi Anderson,

 

We have updated it from our end to Senegal. Let us know if you need further assistance. 

 

Thank you.

~ Bojan
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