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Re: I can't change my country while creating my profile

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1701 of 3,899

Hi Tomasz,

 

Thank you for reaching out to us. We have updated it from our end to Poland. Feel free to add the rest of the information on your profile. 


~ Bojan
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Active Member
Vui Hwan T Member Since: Jun 5, 2019
1702 of 3,899
Dear Sir,

I have recently set up my account in Malaysia. However, I am actually located and work in Singapore. I tried to change my country, but I couldn't.
I would like to request help from support team to change my country to Singapore.
Thank you.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1703 of 3,899

Hi Vui,

 

Your country is now updated, thank you.


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Active Member
Vui Hwan T Member Since: Jun 5, 2019
1704 of 3,899
Hi,

Thank you for your help.
I have log-on to my profile, noticed that the location shown as Limbang,
Singapore.

Could you help to remove 'Limbang'? Because Singapore doesn't have state.
The state, city and country are all the same i.e Singapore. The postcode is
correct and please remained at 542190.

Thank you very much.




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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1705 of 3,899

Hi Vui,

 

To edit your address please go to Settings > Contact Info > Location. Here you will be able to add your correct address and update your city as well. Thank you.


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Active Member
Josef R Member Since: Jun 7, 2019
1706 of 3,899

How can I change my country during the profile creation?

It shows USA when infact I am from Israel.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1707 of 3,899

Hi Josef,

 

Your country has been updated to Israel. Let us know if you need further assistance. Thank you.


~ Bojan
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Active Member
Anderson A Member Since: Jun 10, 2019
1708 of 3,899

I need to change my country location to Senegal.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1709 of 3,899

Hi Anderson,

 

We have updated it from our end to Senegal. Let us know if you need further assistance. 

 

Thank you.


~ Bojan
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Active Member
Pamela S Member Since: Jun 10, 2019
1710 of 3,899

Hello everybody, I was working in the US for a while when a friend signed me up. It was all okay until he forgot I didn't live in the country and set my address as the place I was staying in. Now I can't change the country and I can't even try to verify the account because it doesn't let me use my Mexican phone number. I really want to start using the app but I can't until I do that. Please help.

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