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Re: Wrong country while creating my profile

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2441 of 2,866

Hi Mahmoud,

 

Your country has been updated. Please, make sure to update the rest of your address and continue with completing your profile.

 

Thanks!

~ Valeria
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Active Member
Muluken T Member Since: Oct 18, 2019
2442 of 2,866

Hi, I have a similar problem. When I created my profile, it was automatically saved to United States. I am currently in France, I have a French cell phone number. If you could assist in resolving the problem, I would greatly appreciate it.  Thank You.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2443 of 2,866

Hi Muluken,

 

Thank you for reaching out to us! Your Country was updated as per your request. Feel free to update the rest of the information on your profile.

~ Bojan
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Active Member
Silentium S Member Since: Nov 24, 2019
2444 of 2,866
I made the same mistake while creating the new profile. Could I change the country in order to verify my phone number?
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2445 of 2,866

Hi Silentium,

 

Could you please confirm the country where you are currently located so we can assist you? Thanks!


-Joanne
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Active Member
Rachael D Member Since: Nov 17, 2019
2446 of 2,866

I need to change my country - I am working in Australia but accidentally set my country as the United States as that is where I am from. 

 

Can someone reset my account so that I am able to update the country and continue setting up my profile?

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Active Member
Draou W Member Since: Jan 3, 2020
2447 of 2,866

Hi Valeria,

I hope you're well.

I have selected the US by mistake (instead of ALgeria) and am currently facing the same issue. I will appreciate your help.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2448 of 2,866

Hi Draou,

 

I updated your country to Algeria as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2449 of 2,866

Hi Julio,

 

We'll go ahead and switch the location setting for you so you can continue with your profile creation.

 

Thanks for reaching out!

~ Valeria
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Active Member
Julio N Member Since: Jan 3, 2018
2450 of 2,866

Thank you Valeria!

 

It will be highly appreciated.

 

Best regards.

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