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Re: how to change country location?

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Community Guru
Mary W Member Since: Nov 10, 2014
1761 of 3,894

I would be a lot more worried about my profile picture (Bruce Lee as a child) and the mis-match between my "location" and time zone if I were you.

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Active Member
Carmel W Member Since: Jun 23, 2019
1762 of 3,894

good eyesight Smiley Tongue

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Active Member
Alex E Member Since: Jun 24, 2019
1763 of 3,894

I have a long-running client account and I was trying to create a freelance account under the former.

 

My previously existing account was under a London address, but I don't live there anymore. I am now stuck in the "Create your profile" account page, which asks for a British address and phone number which I don't have anymore.

 

I'm not given the option to go back, or to change any of the account settings back to Spain, or anything similar - I am effectively stuck in limbo, and my account is unusable. This is a very strange product design decision...

 

How can I go back and change my country back to Spain? Thank you.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1764 of 3,894

Hi Alex,

 

Your country is now updated, feel free to update the rest of your address. If further help is needed let me know, thank you.


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Active Member
Fabiana H Member Since: Jun 25, 2019
1765 of 3,894

Hello! I have the same issue, need to change it from the US to Honduras. Thank you. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1766 of 3,894

Hi Fabiana,

 

Your country is now updated, thank you.


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Active Member
Anastasia S Member Since: Jun 25, 2019
1767 of 3,894

Good afternoon,

Dealing with the same issue here. Can't finish my registration because I can't change the location from the U.S. to Ukraine!

Thank you,
Ana.


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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1768 of 3,894

Hi Anastasia,

 

Your country is now updated as well, thank you.


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Active Member
Mert T Member Since: May 26, 2019
1769 of 3,894

I have the same problem, could you help me change my country to Turkey please.

Thank you

Mert Talu
**Edited for Community Guidelines**

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1770 of 3,894

Hi Mert,

 

Thanks for reaching out to us. I have updated your country as requested. You should now be able to update your address by going to your settings page and updating your address in your Contact Info page.

 

Thank you.

~ Aleksandar
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