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Re: Location Change

carmel_wang
Active Member
Carmel W Member Since: Jun 23, 2019
1771 of 3,947

Hi,Aleksandar

is it resolved yet?

the country in "Create your profile" page i saw have not changed,please!

rahultandy
Active Member
Rahul T Member Since: Jun 23, 2019
1772 of 3,947

Hello Aleksander
Please help me too with this problem..
I am from India and my country is set to USA by default.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1773 of 3,947

Hi Rahul, 


The team will follow up with you with more information about your account. 


-Avery
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rahultandy
Active Member
Rahul T Member Since: Jun 23, 2019
1774 of 3,947

Hi Avery O,

is it resolved yet?

the country in "Create your profile" page i saw have not changed, please!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1775 of 3,947

Hi Rahul,

 

Our team has already reached out to you via ticket to assist you further with your country. If you have any additional questions feel free to post them on your ticket, thank you.


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35625715
Active Member
Fil P Member Since: Jan 22, 2020
1776 of 3,947

Hello!

I'm creating my profile and I live in Portugal. However, country field in registering is grayed out and stuck in USA. Could you please change it withou losing all the information I spent 2 hours filling in the last pages of register?

 

Thank you very much!

carmel_wang
Active Member
Carmel W Member Since: Jun 23, 2019
1777 of 3,947

When I signed up, I chosed a wrong country by mistake. So when I add an verified phone number, the zip code prefix of inputing phone number is not correct! Please help.

Thanks with best regards: 

Carmel**Edited for Community Guidelines**

carmel_wang
Active Member
Carmel W Member Since: Jun 23, 2019
1778 of 3,947

"Create your profile"  page as below:

 

carmel_wang
Active Member
Carmel W Member Since: Jun 23, 2019
1779 of 3,947

"Create your profile" page as below:

2019-06-23_223808.png

 

Personal Information changed like this :

2019-06-23_224122.png

 

but it does not work.

 

2019-06-23_224454.png

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1780 of 3,947

Hi Carmel,

 

Please let us know into which country would you like us to update your account.

 

Thank you.

~ Aleksandar
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