We were unable to authenticate your ID

[Aaron M]

Hi, I'm currently in Vietnam so I can't use my USA address to make my Upwork account work. Can you change it to Vietnam so I can complete the profile as I'll be here for a couple of months?

[Nina K]

Hi Aaron,

Your country has been changed to Vietnam. Kindly please update the rest of your address information within your settings to align with your current location. Thanks!

[Jeca Loraine F]

Hi,

I'm trying to get my profile verified but I can't change the country. I'm in the philippines.

Thanks

[Goran V]

Hi Jeca,

Your country is now updated, feel free to update the rest of your address by going to  Settings > Contact Info > Location. Thank you.

[Jeca Loraine F]

What should I do?

[Mareena A]

Kindly change my country to Sri Lanka

[Bojan S]

Hi Mareena

Your country has been updated to Sri Lanka. Feel free to add the rest of the information on your profile. Thank you!

[Khurram S]

I signed up when I was in the US but never set up a profile. I now live in Pakistatn and when I login, I only have the option to set up my profile and cannot change my location. Therefore, it keeps asking me for a US phone number which I don't have so I am stuck. I need a US number to verify so I can get out the set up phase to change my country but I cannot verify my account unless I change my country.

[Goran V]

Hi Khurram,

Your country is now updated, feel free to update the rest of your address. Thank you.

[Jo-An B]

Hi Carlos,

Address has been changed to Venezuela.