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Re: We were unable to authenticate your ID

Active Member
Mareena A Member Since: Jun 20, 2018
411 of 2,135

Kindly change my country to Sri Lanka

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
412 of 2,135

Hi Mareena

 

Your country has been updated to Sri Lanka. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Active Member
Khurram S Member Since: Jul 4, 2019
413 of 2,135

I signed up when I was in the US but never set up a profile. I now live in Pakistatn and when I login, I only have the option to set up my profile and cannot change my location. Therefore, it keeps asking me for a US phone number which I don't have so I am stuck. I need a US number to verify so I can get out the set up phase to change my country but I cannot verify my account unless I change my country.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
414 of 2,135

Hi Khurram,

 

Your country is now updated, feel free to update the rest of your address. Thank you.


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Active Member
Mitchell A Member Since: Feb 11, 2019
415 of 2,135

I am in Warsaw, Poland. I cannot add my address to create a new profile. There is not option to change the country from the United States of America to Poland. Please advise.

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
416 of 2,135

Hi Mitchell,

 

I've just updated your country to Poland, feel free to update the rest of your address now. Thank you.


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Active Member
Daniel R Member Since: May 8, 2018
417 of 2,135

I need to change the country to the US,

Community Guru
Ryan C Member Since: Feb 3, 2017
418 of 2,135

Hello Daniel,

 

I just changed your country to US. Please update your address details. If you have more concerns, feel free to post it here. Thanks!


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Active Member
Vladimir K Member Since: May 23, 2018
419 of 2,135

Hi there,

 

Could I please have my location changed to the UK?

 

Cheers

Community Guru
Ryan C Member Since: Feb 3, 2017
420 of 2,135

Hello Vladimir,

 

I just changed your country to UK. Kindly update your address information now. Thank you!


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