Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: We were unable to authenticate your ID

Highlighted
Active Member
Aaron M Member Since: Apr 23, 2018
871 of 3,892

Hi, I'm currently in Vietnam so I can't use my USA address to make my Upwork account work. Can you change it to Vietnam so I can complete the profile as I'll be here for a couple of months?

Highlighted
Community Guru
Nina K Member Since: Nov 29, 2017
872 of 3,892

Hi Aaron,

Your country has been changed to Vietnam. Kindly please update the rest of your address information within your settings to align with your current location. Thanks!

~Nina
Highlighted
Active Member
Jeca Loraine F Member Since: Mar 14, 2019
873 of 3,892

Hi,

 

I'm trying to get my profile verified but I can't change the country. I'm in the philippines.

 

Thanks

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
874 of 3,892

Hi Jeca,

 

Your country is now updated, feel free to update the rest of your address by going to  Settings > Contact Info > Location. Thank you.


Untitled
Highlighted
Active Member
Jeca Loraine F Member Since: Mar 14, 2019
875 of 3,892
What should I do?
Highlighted
Active Member
Mareena A Member Since: Jun 20, 2018
876 of 3,892

Kindly change my country to Sri Lanka

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
877 of 3,892

Hi Mareena

 

Your country has been updated to Sri Lanka. Feel free to add the rest of the information on your profile. Thank you!


~ Bojan
Untitled
Highlighted
Active Member
Khurram S Member Since: Jul 4, 2019
878 of 3,892

I signed up when I was in the US but never set up a profile. I now live in Pakistatn and when I login, I only have the option to set up my profile and cannot change my location. Therefore, it keeps asking me for a US phone number which I don't have so I am stuck. I need a US number to verify so I can get out the set up phase to change my country but I cannot verify my account unless I change my country.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
879 of 3,892

Hi Khurram,

 

Your country is now updated, feel free to update the rest of your address. Thank you.


Untitled
Highlighted
Community Guru
Jo-An B Member Since: Aug 2, 2016
880 of 3,892

Hi Carlos,

Address has been changed to Venezuela. 

~ Jo-An

Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS