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Re: Can't change country

Active Member
Truly M Member Since: Oct 5, 2019
2151 of 3,892

Petra, 

 

Yes, that is my given name. 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2152 of 3,892

Hi Truly,

 

We have updated your country to Morocco. Please complete the phone verification process and if you need any assistance, please let us know. Thanks!


-Joanne
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Active Member
Carmen J Member Since: Oct 5, 2019
2153 of 3,892

I am in the United States and I am trying to fill out my contact information and address. The country is showing "Panama" and it won't allow me to change it or input my address as a result. How can I change the country to USA?

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Ace Contributor
Justin R Member Since: Apr 3, 2019
2154 of 3,892

Hey Carmen,

 

Are you originally from Panama/was the account created while you where in Panama? 
If that's the case it may have locked in that location for you, 

I would just reach out to the support staff, via chat, and they'll definitely fix it for you Smiley Happy

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2155 of 3,892

Hi Carmen,

 

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Carmen J Member Since: Oct 5, 2019
2156 of 3,892
Thanks so much!!
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Active Member
Noah R Member Since: Oct 5, 2019
2157 of 3,892

on my profile, the Country is locked to the USVI and I can't change it. I do not nor have I ever been to the USVIs

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2158 of 3,892

Hi Noah,

 

Thanks for reaching out to us. Please let us know the name of the country that you would like us to update your profile with.

 

Thank you.

~ Aleksandar
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Active Member
Noah R Member Since: Oct 5, 2019
2159 of 3,892

USA

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2160 of 3,892

Hi Noah,

 

Your country has been updated to the USA. Thank you!


-Joanne
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