Changing Country on Profile

[Cameron S]

I'm unable to switch my country from Australia to the United States. Whenever I try and change my country in 'Contact info,' I get the notifcation specifying that --> 'In order to change your address to the United States, you must first provide your W-9 tax information here' 

Afterwards, I click the 'here' button and it directs my to 'Tax Information' and I hit change address and it brings me right back to 'Contact info.' It's a non-ending circle. 

I need my address to be back in the States for tax purposes so I can begin getting paid.

I'm not sure what to do. 

Thanks,

Cameron

[Aleksandar D]

Hi Cameron,

Thanks for reaching out to us. I'm sorry for the inconvenience this has caused you. I updated your country as requested. Let us know if you need further assistance.

Thank you.

[Truly M]

I am having the same problem. My mailing address is in the US, but I live in Morocco and my phone number is in Morocco as well. I am not able to change my country from the US. 

[Petra R]

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Truly M wrote:

I am having the same problem. My mailing address is in the US, but I live in Morocco and my phone number is in Morocco as well. I am not able to change my country from the US. 

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Presumably your real, legal name is Truly Moore?

If not, that is the next thing you'll have to fix immediately

[Truly M]

Petra, 

Yes, that is my given name. 

[Joanne Marie P]

Hi Truly,

We have updated your country to Morocco. Please complete the phone verification process and if you need any assistance, please let us know. Thanks!

[Carmen J]

I am in the United States and I am trying to fill out my contact information and address. The country is showing "Panama" and it won't allow me to change it or input my address as a result. How can I change the country to USA?

[Justin R]

Hey Carmen,

Are you originally from Panama/was the account created while you where in Panama? 
If that's the case it may have locked in that location for you, 

I would just reach out to the support staff, via chat, and they'll definitely fix it for you

[Aleksandar D]

Hi Carmen,

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

Thank you.

[Carmen J]

Thanks so much!!