Country and mobile verification

[Noah R]

on my profile, the Country is locked to the USVI and I can't change it. I do not nor have I ever been to the USVIs

[Aleksandar D]

Hi Noah,

Thanks for reaching out to us. Please let us know the name of the country that you would like us to update your profile with.

Thank you.

[Noah R]

USA

[Joanne Marie P]

Hi Noah,

Your country has been updated to the USA. Thank you!

[Julia J]

Hello, are there alternative forms of double verification aside from the mobile phone code? Currently, I am a US citizen who is studying in Turkey for one year. English is my native language and it feels more appropriate to select "United States" as my country, however I no longer have a stateside mobile phone number (only a Turkish number). How should I navigate this? 

Thank you in advance for your help! 

Julia Jakus

[Petra R]

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Julia J wrote:

Currently, I am a US citizen who is studying in Turkey for one year. English is my native language and it feels more appropriate to select "United States" as my country,

---

Your location must reflect where you are. So it is not "more appropriate" to choose the US because you are not there. It is not a "native language" setting or a "citizenship" setting or a "which country do I like best" setting. It is "location," Your location is not USA.

If you are in Turkey, your location must be set to Turkey.

[Julia J]

Thanks! That clears it up. My follow up question then would then be: how do I adjust the country? Apologies for so many questions. I am new to the UpWork community. 

[Aleksandar D]

Hi Julia,

Could you send me the name of the country that you would like me to update your profile?

Thank you.

[Julia J]

Hello, I would like to update my country to Turkey. I am citizen of the
United States, but I moved to Istanbul recently for my Master's degree.

Thank you for your help!

Julia

[Avery O]

Hi Julia, 

I have updated your country from U.S. to Turkey. You should now be able to update your address by going to your Contact Info page (Settings > Contact Info). 

Please don't hesitate to post your questions here (if there are still any). Have a nice day!