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Re: Location locked when making new profile

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Active Member
Noah R Member Since: Oct 5, 2019
1791 of 2,792

USA

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1792 of 2,792

Hi Noah,

 

Your country has been updated to the USA. Thank you!


-Joanne
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Active Member
Carmen J Member Since: Oct 5, 2019
1793 of 2,792

I am in the United States and I am trying to fill out my contact information and address. The country is showing "Panama" and it won't allow me to change it or input my address as a result. How can I change the country to USA?

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Ace Contributor
Justin R Member Since: Apr 3, 2019
1794 of 2,792

Hey Carmen,

 

Are you originally from Panama/was the account created while you where in Panama? 
If that's the case it may have locked in that location for you, 

I would just reach out to the support staff, via chat, and they'll definitely fix it for you Smiley Happy

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1795 of 2,792

Hi Carmen,

 

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Carmen J Member Since: Oct 5, 2019
1796 of 2,792
Thanks so much!!
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Active Member
Voltaire D Member Since: Oct 7, 2019
1797 of 2,792

Hi, just setting up my profile but I input my permanent UK address instead of my current location which is India as will be here for a few months organising my wedding. I have an Indian number for security purposes so please can someone help? thanks

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1798 of 2,792

Hi Voltaire,


Your country is now updated, once you`re ready feel free to add the rest of your address as well. Thank you.


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Active Member
Surya V Member Since: Oct 7, 2019
1799 of 2,792
Recently I tried to create an account and now I want to change my location
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1800 of 2,792

Hi Surya,

 

Please, let us know which country would you like to reflect on your account as your location.

 

We’d be happy to update it for you.

 

Thank you!

~ Bojan
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