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Re: Can't change country

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1931 of 3,290

Hi Victor, 


I'm glad to know that this has been resolved. Please don't hesitate to post here in the Community if you need further help with anything. 


-Avery
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Active Member
Mahmoud H Member Since: Feb 7, 2020
1932 of 3,290

i live in Egypt not USA

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1933 of 3,290

Hi Mahmoud,

 

I checked and it seems that your country is already set to Egypt. Please try clearing your cache and cookies or use a different browser. Let us know if the issue persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Nadja E Member Since: Oct 17, 2019
1934 of 3,290

Hi,

I have the same problem-my profile is not completed yet cos I accidentally set my location to the United States and now I cannot continue but I can't change it to Germany myself either. Please help. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1935 of 3,290

Hi Nadja,

 

Please note that all the information in your profile including your location needs to be accurate, truthful and verifiable. We have updated your Country to Germany. Feel free to update the rest of the information to your profile.

 

Thank you! 


~ Bojan
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Active Member
Michelle O Member Since: Oct 15, 2019
1936 of 3,290

Hi I am hoping someone can help me with my profile. I have just joined but my profile address is incorrect. All details are fine except that it won't allow me to confirm that it is Ontario, Canada instead defaulting to Cork, Ireland.

 

The option to update is greyed out so hoping someone can fix this for me.

 

Thanks for the help!

 

Michelle

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1937 of 3,290

Hi Michelle,

 

Looks like you were able to successfully update your address information. If you still need any assistance, feel free to reach back to us and we'll be happy to assist.

 

Thank you for reaching out to us! 


~ Bojan
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Active Member
Rebecca L Member Since: Oct 18, 2019
1938 of 3,290

Hi, My country code is not the same as my country as I travel a lot. So I can't verify my profile. Please unlock this & fix this bug so you can add your own country code. 

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Active Member
Rebecca L Member Since: Oct 18, 2019
1939 of 3,290

I am able to verify with a dutch phone number. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1940 of 3,290

Hi Rebecca,

 

Your Country was updated. Please clear your cache and cookies or log in with another browser to check if you`re able to update the rest of your profile information.

 

Thank you! 


~ Bojan
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