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Address Issue

Active Member
Michelle O Member Since: Oct 15, 2019
2221 of 3,829

Hi I am hoping someone can help me with my profile. I have just joined but my profile address is incorrect. All details are fine except that it won't allow me to confirm that it is Ontario, Canada instead defaulting to Cork, Ireland.

 

The option to update is greyed out so hoping someone can fix this for me.

 

Thanks for the help!

 

Michelle

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2222 of 3,829

Hi Michelle,

 

Looks like you were able to successfully update your address information. If you still need any assistance, feel free to reach back to us and we'll be happy to assist.

 

Thank you for reaching out to us! 


~ Bojan
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Active Member
Rebecca L Member Since: Oct 18, 2019
2223 of 3,829

Hi, My country code is not the same as my country as I travel a lot. So I can't verify my profile. Please unlock this & fix this bug so you can add your own country code. 

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Active Member
Rebecca L Member Since: Oct 18, 2019
2224 of 3,829

I am able to verify with a dutch phone number. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2225 of 3,829

Hi Rebecca,

 

Your Country was updated. Please clear your cache and cookies or log in with another browser to check if you`re able to update the rest of your profile information.

 

Thank you! 


~ Bojan
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Active Member
Sheila Marie C Member Since: Oct 19, 2019
2226 of 3,829

How to change the country in the profile?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2227 of 3,829

Hi Sheila,

 

Thanks for your question. Please let me know the name of the country and I'll update your profile.

 

Thank you.

~ Aleksandar
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Active Member
Emily O Member Since: Oct 21, 2019
2228 of 3,829

I am trying to submit my profile but I can't change my location from Mexico to UK

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2229 of 3,829

Hi Emily,

 

Your Country was updated as you requested. Please update your profile with the rest of the information.

 

Thank you! 


~ Bojan
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Active Member
Neil A Member Since: Oct 21, 2019
2230 of 3,829

I started my profile while I was still living in the US, but have since moved back to Canada and have not been able to change my country.  If someone could help update the country to Canada, it'd be much appreciated.

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