Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Dec 13, 2019 03:58:42 AM by Goran V
Hi Kenji,
I just checked your account and I can see that you were able to successfully add your address with Japan as a country. If further help is needed let me know, thank you.
Dec 13, 2019 04:45:39 AM by Goran V
Hi Kenji,
Could you please share a screenshot from your from the country field? Thank you.
Dec 14, 2019 08:10:31 AM by Esme J
Dec 14, 2019 11:50:54 AM by Joanne P
Hi Esme,
Your country has been updated to France. You may now continue filling in the rest of your profile. Thank you.
Dec 14, 2019 12:31:53 PM by Sharon A
Dec 14, 2019 04:59:42 PM by Joanne P
Hi Sharon,
Could you please confirm the country where you are currently located? Thank you.
Dec 14, 2019 06:34:09 PM by Vahid H
Hello,
When I signed up for upwork, I never completed my account. Now I signed in after a while, and I was asked to fill the required information. I cannot change my country, however. It is stuck with the US. I live in Canada, and hence I cannot enter my address for profile completion. How can I change the country to Canada?
Yours,
Vahid Haghighat
Dec 14, 2019 09:27:22 PM by AleksandarD A
Hi Vahid,
Thanks for reaching out to us. I updated your country as requested. Let us know if you need further assistance.
Thank you.
Dec 14, 2019 10:37:22 PM by Ahmad S
Please contact support center and they will reply you via email.
Dec 14, 2019 10:45:47 PM by AleksandarD A
Hi Marina,
I updated your country as requested.
Thank you.
Dec 16, 2019 07:15:17 AM Edited Dec 16, 2019 08:00:15 AM by Vyacheslav B
HELP!!! when registering, the site did not allow me to change the country of residence. Now, what should I do to correctly fill out the profile? manually does not allow to change ...
Dec 16, 2019 08:31:24 AM by Bojan S
Hi Vyacheslav,
Could you please let us know which country would you like to reflect on your account as your location? We’d be happy to update it for you.
Thank you!
Dec 16, 2019 10:15:09 AM by Bojan S
Thank you for following up, Vyacheslav!
Your Country was updated as per your request. Feel free to add the rest of the information on your profile.
Dec 16, 2019 09:06:16 PM by Jethro C
Hi there,
Please change my country to Canada. It is currently set as the USA, so even if I try to just sign up with an US address, then change it in my settings later, I'm unable to because as I cannot verify my phone number.
Dec 17, 2019 12:25:44 PM Edited Dec 17, 2019 12:27:03 PM by Vyacheslav B
Dec 17, 2019 01:26:07 PM by Bojan S
Hi Vyacheslav,
I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
Dec 16, 2019 07:54:23 PM by Erica S
I am originally from the US but currently living in New Zealand. However, my default country is stuck on US and it will not allow me to change it/verify my phone number.
Please can someone help me with this?
Dec 16, 2019 09:51:58 PM by Avery O
Hi Erica,
I have updated your country to New Zealand as requested.
Dec 16, 2019 10:27:11 PM by Avery O
Hi Jethro,
Please know that I have updated your country from the U.S. to Canada as requested.
Dec 17, 2019 07:06:05 AM by Christine Jane M
Dec 17, 2019 08:23:36 AM by Bojan S
Hi Christine Jane,
Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you!
Dec 17, 2019 11:22:58 AM by Christine Jane M
Dec 17, 2019 12:11:05 PM by Bojan S
Hi Christine Jane,
Your Country was updated as per your request to the Philippines.
Thank you!
Dec 18, 2019 05:08:08 PM by Ilakkia Priya S
Hi, I am new to upwork. Just creating my profile. I am living in Canada but my country is shown as United States. Please help me to change my country from United States to Canada.
Dec 18, 2019 10:13:17 PM by Avery O
Hi Ilakkia,
I'm sorry I missed answering your post! I have now updated your country from the U.S. to Canada.
Dec 22, 2019 02:35:57 AM by Youssef G
Hi, I made a mistake while creating the account by putting the wrong country. I thought it was asking me for the country where I work rather than the country that I reside (I work remotely and travel around a lot)
Now the country is greyed out and I can't seem to change it.
Could you help me change the country so I can finish creating my account?
Thank you
Dec 22, 2019 03:39:59 AM by Petra R
Youssef G wrote:Hi, I made a mistake while creating the account by putting the wrong country. I thought it was asking me for the country where I work rather than the country that I reside
Where do you live and which country did you put on your profile?
Dec 22, 2019 04:25:57 AM by AleksandarD A
Hi Youssef,
Kindly let us know the country name and we will update it for you.
Thank you.
Dec 22, 2019 05:40:00 AM by Youssef G
Dec 22, 2019 06:15:45 AM by AleksandarD A
Hi Youssef,
I updated your country to Egypt as requested. Let us know if you need further assistance.
Happy Holidays!
Dec 22, 2019 06:22:18 AM by Nitesh S
Hi
While creating an account, I chose the United States as my country by mistake, please change it to India
Thanks
Nitesh
Dec 22, 2019 07:02:28 AM by AleksandarD A
Hi Nitesh,
I updated your country to India as requested.
Thank you.
Dec 24, 2019 08:42:11 AM by Iurie M
Hi, same issue here. Can't change my country, I am in France and it shows UK and I can't change it.
Thanks
Dec 24, 2019 08:52:21 AM by Bojan S
Hi Iurie,
Your Country was updated to France as per your request. Thank you for reaching out to us!
Dec 25, 2019 04:22:55 AM by Rauf I
I am unable to change the country of residence to Azerbaijan from United States in my profile creation.