Hi there! Can someone help me change the country of residence on my account? I first created the account in Romania but I now moved to Argentina and I cannot finish setting up my account because I can't change the country there. Thanks!
I wanted to join Upwork so I could try to find work as a freelancer, but during the sign up process I changed my location to the US. I am American but currently living in Japan. Later it asked for my address and intially I just fed it my American address, however next it asked for my phone (which is where the problem is). I have a valid Japanese phone number and I attempted to put it in but it never sent me the verification text. After waiting several minutes then trying a different variation of the phone number (as in without an area code, etc.) it eventaully did not allow me to change it anymore. Understandable, but now I am unable to complete the login. I assume the issue is either me incorrectly entering my phone number, or my changing my location from Japan to America.
After browsing the help section I have found that it was completely my fault for saying I am currently in America when I am infact not.
I suppose the question is this: is there a way to change my location to Japan while creating my profile (there is no back button on my screen)? As I can not progress through the phone verification window now.
(I know someone might ask so I want to say, I do have a valid work Visa in Japan and am able to do this kind of work, so the legality of it is not a problem, I am just very used to putting in America because I am American)
Thank you in advance!