Change country of residence

[Mubarak H]

Sorry! I'm from Bangladesh.

[Brandon S]

I wanted to join Upwork so I could try to find work as a freelancer, but during the sign up process I changed my location to the US. I am American but currently living in Japan. Later it asked for my address and intially I just fed it my American address, however next it asked for my phone (which is where the problem is). I have a valid Japanese phone number and I attempted to put it in but it never sent me the verification text. After waiting several minutes then trying a different variation of the phone number (as in without an area code, etc.) it eventaully did not allow me to change it anymore. Understandable, but now I am unable to complete the login. I assume the issue is either me incorrectly entering my phone number, or my changing my location from Japan to America.

After browsing the help section I have found that it was completely my fault for saying I am currently in America when I am infact not.

I suppose the question is this: is there a way to change my location to Japan while creating my profile (there is no back button on my screen)? As I can not progress through the phone verification window now.

(I know someone might ask so I want to say, I do have a valid work Visa in Japan and am able to do this kind of work, so the legality of it is not a problem, I am just very used to putting in America because I am American)

Thank you in advance!

[Goran V]

Hi Brandon,

Your country is now udpated and you can continue with your application.
If you experience any other problems with your application let me know, thank you.

[Brandon S]

Hello Goran,

I am just adding here to say that was amazingly fast! It updated and I was able to finish the creation process, thank you so much!

[Amr R]

I have since moved from that older address but filed it in as a force of habit. could you please change my physical address country to Egypt? Thank you!

[Aleksandar D]

Hi Amr,

I updated your country to Egypt as requested. Let us know if you need further assistance.

Thank you.

[Chris B]

I need my country changed from the UK to the Netherlands, but it seems from this thread that someone in support needs to change it for me. 

[Aleksandar D]

Hi Chris,

I updated your country to the Netherlands as requested.

Thank you.

[Anubhavq A]

I am trying to setup my account, but i'm unable to change country from USA to India(my place of residence), as it's greyed out. Please help

[Aleksandar D]

Hi Anubhavq,

I updated your country to India as requested. Let us know if you need further assistance.

Thank you.