Profile Address

[Avery O]

Hi Sabahat, 

When you move to another country, you will need to update your address with your current location. The team will reach out to you through an email to confirm your location.

[Nikhila B]

Sadly I'm still stuck at the profile creation page for freelancers and it has me locked into the USA as a region instead of letting my change it to Spain where I currently live. What that means is that I can't use a Spain phone number to verify myself, create my account and then delete it. I cannot move past the profile creation page and there is no direct way to contact customer support to get this done, so I'm forced to post here.

[Goran V]

Hi Nikhila,

Your country is now updated, feel free to update the rest of your address once you`re ready. Thank you.

[Rita A]

So, I have a similar problem. I moved to Portugal, and I'll be staying here.

However, when I try to edit, it only allows me to choose UK addresses. Same thing happens with the phone no., when I try to verify it, it gives me the +44 area code...

What should I do?

Thank you!

[Bojan S]

Hi Rita,

Your Country was updated to Portugal, feel free to add the rest of the information on your profile.

Thank you!

[Rita A]

Hi Bojan,

thank you so much!!

I shall do that now.

Thank you once again,

Rita

[Roman S]

Hello. I'm trying to register, but i can't choose my location and phone number. The upwork site already put "United States" in the location field and i can't change it to my country and city. Could you help me with this issue please?

[Bojan S]

Hi Roman, 

Could you please let us know which country would you like to reflect on your account as your location? We’d be happy to update it for you.

Thank you!

[Roman S]

Hi Bojan,

Thank you for response.

I'm from country Russian Federation (Russia), the city is Moscow

[Bojan S]

Thank you for following up, Roman. 

Your country has been updated to Russia. Feel free to add the rest of the information on your profile.

Thank you!