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Re: Unable to Change country

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2231 of 3,916

Hi Collins,

 

Please confirm your location and our team will update your country from our end, thank you.


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Active Member
Collins U Member Since: Oct 17, 2019
2232 of 3,916

Nigeria

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2233 of 3,916

Hi Collins,

 

Your country is now updated, thank you.


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Active Member
Victor S Member Since: Jan 26, 2020
2234 of 3,916
Hi,

I’m setting my profile up and I’m stuck in step 9 (Location) I’m unable to change the country (US) to Mexico.

Appreciate the help.
Thanks,
Victor
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2235 of 3,916

Hi Victor,

 

Your country has already been updated to Mexico. Thank you.


-Joanne
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Active Member
Victor S Member Since: Jan 26, 2020
2236 of 3,916
Hi Joanne,

I started filling my profile from scatch even log out/in but in step 9 it’s still set to US. I’m attaching a screenshot.
Active Member
Victor S Member Since: Jan 26, 2020
2237 of 3,916
Never mind, the change is visible now.
Thanks a lot.
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2238 of 3,916

Hi Victor, 


I'm glad to know that this has been resolved. Please don't hesitate to post here in the Community if you need further help with anything. 


-Avery
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Active Member
Mahmoud H Member Since: Feb 7, 2020
2239 of 3,916

i live in Egypt not USA

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2240 of 3,916

Hi Mahmoud,

 

I checked and it seems that your country is already set to Egypt. Please try clearing your cache and cookies or use a different browser. Let us know if the issue persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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