Unable to Change country

[Joanne Marie P]

Hi Victor,

Your country has already been updated to Mexico. Thank you.

[Victor S]

Hi Joanne,

I started filling my profile from scatch even log out/in but in step 9 it’s still set to US. I’m attaching a screenshot.

[Victor S]

Never mind, the change is visible now.
Thanks a lot.

[Avery O]

Hi Victor, 

I'm glad to know that this has been resolved. Please don't hesitate to post here in the Community if you need further help with anything. 

[Mahmoud H]

i live in Egypt not USA

[Aleksandar D]

Hi Mahmoud,

I checked and it seems that your country is already set to Egypt. Please try clearing your cache and cookies or use a different browser. Let us know if the issue persists so that we can assist you further.

Thank you.

[Nadja E]

Hi,

I have the same problem-my profile is not completed yet cos I accidentally set my location to the United States and now I cannot continue but I can't change it to Germany myself either. Please help. 

[Bojan S]

Hi Nadja,

Please note that all the information in your profile including your location needs to be accurate, truthful and verifiable. We have updated your Country to Germany. Feel free to update the rest of the information to your profile.

Thank you! 

[Michelle O]

Hi I am hoping someone can help me with my profile. I have just joined but my profile address is incorrect. All details are fine except that it won't allow me to confirm that it is Ontario, Canada instead defaulting to Cork, Ireland.

The option to update is greyed out so hoping someone can fix this for me.

Thanks for the help!

Michelle

[Bojan S]

Hi Michelle,

Looks like you were able to successfully update your address information. If you still need any assistance, feel free to reach back to us and we'll be happy to assist.

Thank you for reaching out to us!