Re: Unable to Change country

Goran V · Oct 17, 2019 06:37:55 AM

Hi Collins,

Please confirm your location and our team will update your country from our end, thank you.

Collins U · Oct 17, 2019 06:39:38 AM

Nigeria

Goran V · Oct 17, 2019 06:56:02 AM

Hi Collins,

Your country is now updated, thank you.

Victor S · Jan 26, 2020 03:46:05 PM

Hi,

I’m setting my profile up and I’m stuck in step 9 (Location) I’m unable to change the country (US) to Mexico.

Appreciate the help.
Thanks,
Victor

Joanne Marie P · Jan 26, 2020 04:03:17 PM

Hi Victor,

Your country has already been updated to Mexico. Thank you.

-Joanne

Victor S · Jan 26, 2020 04:41:45 PM

Hi Joanne,

I started filling my profile from scatch even log out/in but in step 9 it’s still set to US. I’m attaching a screenshot.

Victor S · Jan 26, 2020 05:52:06 PM

Never mind, the change is visible now.
Thanks a lot.

Avery O · Jan 26, 2020 06:21:20 PM

Hi Victor,

I'm glad to know that this has been resolved. Please don't hesitate to post here in the Community if you need further help with anything.

-Avery

Mahmoud H · Feb 7, 2020 11:07:13 PM

i live in Egypt not USA

Aleksandar D · Feb 7, 2020 11:36:55 PM

Hi Mahmoud,

I checked and it seems that your country is already set to Egypt. Please try clearing your cache and cookies or use a different browser. Let us know if the issue persists so that we can assist you further.

Thank you.

~ Aleksandar