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Re: Unable to Change country

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Active Member
Victor S Member Since: Jan 26, 2020
1981 of 3,584
Hi,

I’m setting my profile up and I’m stuck in step 9 (Location) I’m unable to change the country (US) to Mexico.

Appreciate the help.
Thanks,
Victor
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1982 of 3,584

Hi Victor,

 

Your country has already been updated to Mexico. Thank you.


-Joanne
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Active Member
Victor S Member Since: Jan 26, 2020
1983 of 3,584
Hi Joanne,

I started filling my profile from scatch even log out/in but in step 9 it’s still set to US. I’m attaching a screenshot.
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Active Member
Victor S Member Since: Jan 26, 2020
1984 of 3,584
Never mind, the change is visible now.
Thanks a lot.
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1985 of 3,584

Hi Victor, 


I'm glad to know that this has been resolved. Please don't hesitate to post here in the Community if you need further help with anything. 


-Avery
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Active Member
Mahmoud H Member Since: Feb 7, 2020
1986 of 3,584

i live in Egypt not USA

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Aleksandar D Moderator Member Since: Mar 23, 2019
1987 of 3,584

Hi Mahmoud,

 

I checked and it seems that your country is already set to Egypt. Please try clearing your cache and cookies or use a different browser. Let us know if the issue persists so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Nadja E Member Since: Oct 17, 2019
1988 of 3,584

Hi,

I have the same problem-my profile is not completed yet cos I accidentally set my location to the United States and now I cannot continue but I can't change it to Germany myself either. Please help. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1989 of 3,584

Hi Nadja,

 

Please note that all the information in your profile including your location needs to be accurate, truthful and verifiable. We have updated your Country to Germany. Feel free to update the rest of the information to your profile.

 

Thank you! 


~ Bojan
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Active Member
Michelle O Member Since: Oct 15, 2019
1990 of 3,584

Hi I am hoping someone can help me with my profile. I have just joined but my profile address is incorrect. All details are fine except that it won't allow me to confirm that it is Ontario, Canada instead defaulting to Cork, Ireland.

 

The option to update is greyed out so hoping someone can fix this for me.

 

Thanks for the help!

 

Michelle

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