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Cant either complete nor close my profile

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2711 of 3,892

Hi Miles,

 

Your country is now updated, if you have any additional questions let me know. Thank you.


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Active Member
Oluwagbemi M Member Since: Feb 7, 2020
2712 of 3,892

Could you help me change my country to Nigeria? Thanks in advance

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2713 of 3,892

Hi Oluwagbemi,

 

Your Country was already changed. Thank you for reaching out to us! 


~ Bojan
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Active Member
Oluwagbemi M Member Since: Feb 7, 2020
2714 of 3,892

After refreshing to see if the country has been changed, it takes me back to the first page deleting everything I'd done

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Active Member
Oluwagbemi M Member Since: Feb 7, 2020
2715 of 3,892

The country is still in United States, after refreshing.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2716 of 3,892

Hi Oluwagbemi,

 

We'll have one of our agents reach out to you via a support ticket to assist you with completing your application form. 

 

Thank you for your patience. 


~ Bojan
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Active Member
Daniel P Member Since: Feb 7, 2020
2717 of 3,892

Hi, Upwork community,

I am glad to be a member of community and hope you to resolve my issue ASAP.

 

Today I tried to register on Upwork. 

In creating profile, I couldn't select my country because it was already selected as United State and it was disabled to change.

I am from Russia and I need to select as Russia.

 

Please help me with this problem.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2718 of 3,892

Hi Daniel,

 

I checked this for you and it looks like your Country was already changed to Russia. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Daniel P Member Since: Feb 7, 2020
2719 of 3,892

The country is still set as United State.

Active Member
Samuel C Member Since: Feb 7, 2020
2720 of 3,892

Hullo, im in a bit of a predicament. Im an american living in italy. i started the signing up process here at upwork, and select the US as my country because at first i thought that was gonna influence my language&job offers. Then turns out I need an american phone to verify, which I do not have (ive got an italian number, but upwork wont let me change the prefix from +1 to +39), as I live in italy. So i tried to go back and change my country, but it wont let me go back that far. So now im stuck in this sort of limbo, I cant go back nor complete the process. I cant even close my profile (i followed all ur guidelines) to create a new one start from scratch, because im not technically a user yet, so i cant access settings. Hope some support agent can help me out. Thanks.

Sam.
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