Re: How do I change the country

Hector R · Feb 10, 2020 01:24:35 PM

Hi, I can not change the country from USA to Venezuela. I reported the issue few days ago. Please help me.

Regards.

Bojan S · Feb 10, 2020 02:09:15 PM

Hi Hector,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

~ Bojan

Hector R · Feb 10, 2020 02:22:32 PM

Yes, I erased cookies, then, changed from Chrome to Firefox. Now I am trying from another laptop to complete the registration, and I still have the same issue.

Bojan S · Feb 10, 2020 02:54:41 PM

I'm sorry to hear that the issue persists, Hector.

One of our team members will reach out to you directly via a support ticket to assist you with this issue.

Thank you for your patience.

~ Bojan

Hector R · Feb 10, 2020 02:58:27 PM

Thanks a lot. I will wait for the solution.

Regards!

Faisal H · Feb 11, 2020 03:15:34 AM

I also have the same issue. I want my country to be set as Pakistan, right now it is United Kingdom.

Goran V · Feb 11, 2020 03:24:04 AM

Hi Faisal,

Your country is now is updated, thank you.

Faisal H · Feb 11, 2020 03:43:49 AM

Thank you Goran

Aleksandr V · Feb 11, 2020 06:35:12 AM

Hi

I have the same issue, my country is Belarus, but US is selected.

How can I solve it?

Alex

Goran V · Feb 11, 2020 06:44:58 AM

Hi Aleksandr,

Your country is now updated. Thank you.