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Re: How do I change the country

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2751 of 3,899

Hi Wendy, 

 

A member of the team will reach out to you with more information about your account. 


-Avery
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Active Member
Hector R Member Since: Feb 4, 2020
2752 of 3,899

Hi, I can not change the country from USA to Venezuela. I reported the issue few days ago. Please help me.

 

Regards.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2753 of 3,899

Hi Hector,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Hector R Member Since: Feb 4, 2020
2754 of 3,899

Yes, I erased cookies, then, changed from Chrome to Firefox. Now I am trying from another laptop to complete the registration, and I still have the same issue.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2755 of 3,899

I'm sorry to hear that the issue persists, Hector. 

 

One of our team members will reach out to you directly via a support ticket to assist you with this issue. 

 

Thank you for your patience. 


~ Bojan
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Active Member
Hector R Member Since: Feb 4, 2020
2756 of 3,899

Thanks a lot. I will wait for the solution.

Regards!

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Active Member
Faisal H Member Since: Feb 11, 2020
2757 of 3,899

I also have the same issue. I want my country to be set as Pakistan, right now it is United Kingdom.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2758 of 3,899

Hi Faisal,

 

Your country is now is updated, thank you.


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Active Member
Faisal H Member Since: Feb 11, 2020
2759 of 3,899

Thank you Goran

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Aleksandr V Member Since: Feb 11, 2020
2760 of 3,899

Hi 

I have the same issue, my country is Belarus, but US is selected.

How can I solve it?

 

Alex

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