Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Feb 18, 2020 03:16:45 PM by Bojan S
Hi Rana,
Your Country should reflect the one you're physically located in and can verify it. Would you like us to update your country to Russia?
Thank you!
Feb 18, 2020 10:36:22 PM by Chris R
Can you please change my country to India. I am a US citizen but I am living in India. Thank you
Feb 18, 2020 11:29:47 PM by Avery O
Hi Chris,
I have updated your country from US to India as requested.
Feb 19, 2020 02:52:45 AM by Amy F
I have recently logged back into my account to finish creating my profile, however the country location is wrong and it would not allow me to edit this. I made the account whilst travelling in Australia but I am now back in the UK. In order to submit my profile I had to select an Australian address so now my info is incorrect, also the currency is in AUD not GBP so that is also now incorrect. I just want to change my account to UK based but I can't figure out how.
Feb 19, 2020 03:11:35 AM by Goran V
Hi Amy,
I`m sorry about the inconvenience this had caused you.
Your country is now updated and set to the UK, feel free to update the rest of your address once you`re ready. Thank you.
Feb 19, 2020 10:42:56 AM Edited Feb 19, 2020 10:45:56 AM by Dina S
Hello, after I set up my profile I was not able to change my country address. By default is says Italy, but I need to change it to Serbia. I can see it's the common issue here. Thank you in advance.
Feb 19, 2020 11:25:47 AM by Bojan S
Hi Dina,
I just checked this for you and it looks like you were able to update your Country. Feel free to reach back to us if you need any further assistance.
Thank you!
Feb 19, 2020 05:16:27 PM by Angelie D
Hi everyone,
I need to change the country where I live in the system but they won't let me. The country is stuck in UK and I am currently in Australia. Help please !
Feb 19, 2020 07:15:57 PM by Henrique D
I have the same issue. My country is stuck in US and i would like to change it to Brazil.
Feb 19, 2020 07:44:47 PM by Avery O
Hi Henrique,
I have updated your country from the U.S. to Brazil.
Feb 19, 2020 07:16:46 PM Edited Feb 19, 2020 07:22:42 PM by Avery O
Hi Angelie,
I have updated your country from the UK to Australia as requested.
Feb 20, 2020 07:25:42 AM by Antonij M
Hi Avery,
I have the same problem, I cannot change the country of residence.
Can you please change my country from Slovenia to Macedonia?
-Antonij
Feb 20, 2020 07:45:53 AM by Bojan S
Hi Antonij,
Your Country was updated to Macedonia as per your request, thank you!
Feb 20, 2020 10:39:51 AM by Juan C
Hello, I'm creating my profile but it won't let me change from Nicaragua to my current country of residence. Can you help me to change it to Costa Rica? Thanks!
Feb 20, 2020 10:55:37 AM by Bojan S
Your country has been updated to Costa Rica, Juan. Feel free to add the rest of the information on your profile.
Thank you!
Feb 20, 2020 12:48:44 PM by Ian H
Hi, I'm having the same issue. I signed up as UK but live in Vietnam so need to use my Vietnamese address and phone number. Please could you change my profile to Vietnam.
Thanks
- Ian
Feb 20, 2020 01:44:33 PM by Bojan S
Hi Ian,
Your Country was updated to Vietnam as per your request, thank you!
Feb 20, 2020 09:31:49 PM by Katrinah J
Hi, I cannot change my country too. I was unaware that I was connected to a US VPN connection when I first created my profile. Now I cannot change it to Philippines, which is my correct country.
Feb 20, 2020 09:40:49 PM by Aleksandar D
Hi Katrinah,
Your country has been updated to the Philippines as requested. Let us know if you need further assistance.
Thank you.
Feb 21, 2020 11:59:00 AM by Elina M
Hello, would it be possible to change my country to belgium please. Thank you
Feb 21, 2020 12:26:38 PM by Bojan S
Hi Elina,
Your Country should reflect the one you're physically located in and can verify it. Would you like us to update your country to Belgium?
Thank you!
Feb 21, 2020 12:44:27 PM by Elina M
Yes please, right now I am in the UK for 2 months but then I'll head back to belgium, and I don't have a UK number (and therefore can't get a verification code)
thank you,
Elina
Feb 21, 2020 01:37:36 PM by Bojan S
Hi Elina,
We'll have one of our agents reach out to you via a support ticket to assist you with this request.
Thank you for reaching out to us.
Feb 22, 2020 04:50:09 AM by Antonio L
I'm trying to create a profile but the country shown is Brazil, instead of UK. How can I change that?
Feb 22, 2020 05:23:25 AM by Aleksandar D
Hi Antonio,
Your country has been updated as requested. Let us know if you need further assistance.
Thank you.
Feb 23, 2020 09:31:10 AM by Adam S
Hi, I wanna start working thru your platform but the country of residence is only allowing U.S. Been trying to register with no luck for the past 2 weeks.
I am from Croatia.
kind regards
Adam
Feb 23, 2020 01:59:35 PM by Joanne P
Hi Adam,
I checked your account, and it seems like you have already updated your country to Croatia. Thanks!
Feb 23, 2020 06:14:54 PM by Victor R
cant edit my country as well im here now in NZ and cant change the country to NZ
Feb 23, 2020 07:56:42 PM Edited Feb 23, 2020 09:36:28 PM by Avery O
Hi Victor,
I'm sorry for the delay as I'm checking this with the team. I'll get back to you once I have more information regarding your concern.
ETA: Hi Victor, your country has already been updated to New Zealand as requested.
Feb 24, 2020 01:03:59 AM by Hersh J
Hello,
My work history is from USA but currently I reside in India. Can you help me change my location in my profile. As it is asking to verify a mobile number from USA which I do not have currently. Please help.
Feb 24, 2020 01:13:02 AM by Aleksandar D
Hi Hersh,
Your country has been updated to India as requested. Let us know if you need further assistance.
Thank you.
Feb 24, 2020 01:52:59 AM by Makena M
I signed up for Upwork but I put up the incorrect location. I unknowingly put the US instead of Kenya, How can I change my country before submitting my profile for review? Or can i please get assistance on that?
Feb 24, 2020 02:25:30 AM by Aleksandar D
Hi Makena,
Your country has been updated to Kenya as requested. Let us know if you need help with anything else.
Thank you.
Feb 24, 2020 03:16:27 AM by Yocheved S
Hi, please can I have help with changing the country in my profile application. I started filling it out a while ago but now I live in Israel so I need the country changed from UK to Israel. Thanks
Feb 24, 2020 05:45:36 AM by Wan Nur Fareeha W
Hello! I need help with a location problem. I set half of my profile when I was in the US. Now, I'm currently in Malaysia but it still won't let me change my country. Please help me.
Thanks!