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Re: Unable to change Country while creating the profile

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Active Member
Marlon Yoany F Member Since: Mar 1, 2020
2921 of 3,825

Thank you. I need help with the tax information.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2922 of 3,825

Hi Marlon Yoany,

 

Please note that your Country should reflect the one you're physically located in and can verify it. Please, let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.

 

Thank you!


~ Bojan
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Active Member
Vanessa J Member Since: Mar 16, 2020
2923 of 3,825

Hello,

I have moved from the United States to Canada and would like to update my account to enable me add my new address but the country field is locked to United States and is greyed out. How do I change this please to enable me complete my account setup.

Thanks.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2924 of 3,825

Hi Vanessa, 

 

I have updated your country to Canada as requested. 


-Avery
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Active Member
Tamara S Member Since: Mar 17, 2020
2925 of 3,825

While creating an Upwork profile, the default country is set to the USA for verifying identity. I want to change it to Armenia and finish the profile creation. Thank you. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2926 of 3,825

Hi Tamara,

 

Your country is now updated, thank you.


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Active Member
Fae N Member Since: Mar 17, 2020
2927 of 3,825

Hi there, stated this account in Vietnam, Hwever I am back at home in South Africa. I can't see a setting icon to change my location.

 

Please help.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2928 of 3,825

Hi Fae,

 

Your Country was updated to South Africa as per your request.

 

Thank you!


~ Bojan
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Active Member
Karan B Member Since: Mar 17, 2020
2929 of 3,825

Hi,

 

I created my UpWork account a long while ago and did not complete the profile creation. Now that I want to use my account, it prompts the Profile Creation page; however, now I am in Canada, but my region still is locked to India, so I am unable to input my present permanent address into the profile page.

 

Could someone assist me with that? I see that other people have had a similar issue, and they got their issue resolved through these forums.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2930 of 3,825

Hi Karan,

 

Your Country was updated to Canada as per your request. 

 

Thank you!


~ Bojan
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