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Re: Unable to update my country name in creating profile page

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Active Member
Santiago M Member Since: Mar 18, 2020
2841 of 3,618

Hello! I'm having the same issue I was living in the United States when I started my upwork account but now am living in Mexico and now it is locked, how can I change the country? Any help is appreciated.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2842 of 3,618

Hi Santiago,

 

Your country has been updated to Mexico. Feel free to add the rest of the information on your profile.

 

Thank you!


~ Bojan
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Edward H Member Since: Mar 19, 2020
2843 of 3,618

Hi Bojan,

Same issue here, but I think it's because something in your system wiped all my user data. I get forced on to the account creation page when I log in, and cannot provide new intormation because the country is locked to US. I am in the UK.

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Goran V Moderator Member Since: Mar 24, 2017
2844 of 3,618

Hi Edward,

 

I`m sorry about the inconvenience this had caused you, your country is now updated. Thank you.


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Swaroop Kumar H Member Since: Mar 19, 2020
2845 of 3,618

i have created my upwork account but in the editing profile page,it  is  showing British indian ocean teritory as selected country. i want it to  be India. Thanks  in Advance,

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Goran V Moderator Member Since: Mar 24, 2017
2846 of 3,618

Hi Swaroop,

 

Your country is now updated, thank you.


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Swaroop Kumar H Member Since: Mar 19, 2020
2847 of 3,618

Great. Thanks a lot

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Khyam A Member Since: Mar 21, 2020
2848 of 3,618

Hi. I am trying to create a profile on upwork as a freelance but my location is locked and will not change from Uganda to anything else. This stops me from putting in the correct street address as well. Anyone have a similar issue to this?

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Aleksandar D Moderator Member Since: Mar 23, 2019
2849 of 3,618

Hi Khyam,

 

Thanks for reaching out to us. Could you please let us know which country would you like to reflect on your account as your location? We’d be happy to update it for you.

 

Thank you.

~ Aleksandar
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Laura S Member Since: Mar 10, 2020
2850 of 3,618
I also signed up for UpWork while in another country (America/Canada). Im now back in my home country of Australia but I can’t change this field on my profile.
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