Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
Feb 22, 2020 02:09:38 PM by Joanne P
Hi Maroosh,
Your country has been updated to Pakistan. Thanks!
Apr 5, 2020 12:45:11 AM Edited Apr 5, 2020 12:45:57 AM by Calixto Iii A
Hi, I am trying to change my country from USA to Philippines. But the Country box is greyed out. Need your kind assistance. Thanks!
Apr 5, 2020 12:55:04 AM by Aleksandar D
Hi Calixto,
Your country has been updated to the Philippines as requested. Let us know if you need further assistance.
Thank you.
Apr 11, 2020 02:35:53 AM by Linh D
I have updated my location from Marquartstein, Germany to Hanoi, Vietnam, though it still remains unchanged on my profile. Could you please help me with it?
Apr 11, 2020 03:19:31 AM by Aleksandar D
Hi Linh,
I checked and it seems that your country is already set to Vietnam. Could you please try clearing your cache and cookies or using a different browser? Let us know if you continue experiencing this so that we can assist you further.
Thank you.
Jun 7, 2020 06:28:12 AM by Abdulla A
Hi can you help me change my location from Palestine to Turkey, Istanbul? I move from Palestine and live now in Turkey
Jun 7, 2020 07:40:09 AM by Aleksandar D
Hi Abdulla,
I checked and it seems that you already updated your country. Let us know if you need further assistance.
Thank you.
May 2, 2020 12:56:27 AM by Rubi G
May 2, 2020 02:35:01 AM by Aleksandar D
Hi Rubi,
Your country has been updated to the Philippines as requested. Let us know if you need further assistance.
Thank you.
May 28, 2020 11:33:21 AM by Randhir K
I have relocated to Manila, Philippines. I need to change the location to Philippines.
May 28, 2020 12:45:23 PM by Bojan S
Hi Randhir,
Your Country should reflect the one you're physically located in and can verify it. Would you like us to update your country to the Philippines?
Thank you!
Jun 15, 2020 03:57:43 AM by Goran V
Hi Nettra and Valueip,
Your countries are now updated, thank you.
Feb 26, 2020 01:37:13 AM by Ana L
I can't change the country in my profile. I'm living in Copenhagen, Denmark. I really need to change it from Argentina to Denmark. Thanks
Feb 26, 2020 01:56:11 AM by Goran V
Hi Ana,
I just checked your account and I can see that Denmark is listed as your country. Are you seeing anything else on your end? If yes, could you please share a screenshot from your country field? Thank you.
Sep 12, 2019 10:22:39 PM by Eric M
I have read through all the other similar issues, but still can't resolve the problem. Google doesn't recognize my address and I can't enter it manualy. Any help is much appreciated. My current country is Thailand
Sep 12, 2019 11:17:56 PM by Avery O
Hi Eric,
Could you please try typing your addess in the "Start typing your address" field? Once you type-in your address, it should auto-populate with different addresses. You should be able to choose your address from one of the options.
I have also updated your country to Thailand and you should now be able to update your address.
Sep 13, 2019 08:26:44 AM by Milenko S
Hi,
I started to create the Freelance account from my existing Client account.
Client account was opened few years ago when I was based in US, and I forgot to change the country.
I decided to open the Freelance account and I am stucked at the Create Your Profile page since I don't have US phone number anymore. Now, I can not access the Settings page to make the change.
What should I do?
Sep 13, 2019 09:28:17 AM by Bojan S
Thank you for reaching gout to us, Milenko!
Could you please let us know which country would you like to reflect on your account as your location?
We’d be happy to update it for you.
Sep 13, 2019 10:50:36 AM by Bojan S
Hi Milenko,
Your Country was updated to Cyprus. Thank you for reaching out to us.
Sep 13, 2019 10:22:00 AM by Gullsher H
I want to change my location from UAE to Pakistan , as i am currently in pakistan
Sep 13, 2019 11:06:08 AM by Bojan S
Hi Gullsher,
Your country has been updated to Pakistan. Feel free to add the rest of the information on your profile.
Thank you!
Sep 13, 2019 12:56:46 PM Edited Sep 13, 2019 12:58:18 PM by Wendy C
I am not willing to scroll thru 146 and counting pages to see how many FLers apparently now live in the US. However, I am calling the bluff of 99.999% of all who makes this claim. This was NOT an issue until Upwork instituted the client option of "US applicants only". There is now a similar option in force for "UK applicants only". How many of the same mind-set will try for that?
U's decision to do this was based on BUYER REQUESTS. While I personally find it all distasteful, I can understand it for a few reasons.
1. command of the English language
2. time zone issues (for convenience only)
3. understanding of the marketing skills needed to effectively communicate with a buyer's targeted market
Whether you view it a unfair, mean, or whatever ... it is a fact of life. And it isn't going to change. Do us all a favor and stop trying to scam the system. This is the one rare and odd scenario where your scams will not work.
Sep 14, 2019 09:12:42 AM by Joon J
Can you please change my location to Lviv, Ukraine as I am currently here and I can only receive calls or SMS here at the moment. Thank you.
Sep 14, 2019 11:55:05 AM by Joanne P
Hi Joon,
You're country has been updated to Ukraine, thanks!
Sep 14, 2019 09:04:41 AM by Andrea C
Im located in US but my nationality is Colombian, do i need to change my location to Colombia?
Sep 14, 2019 09:07:50 AM by Preston H
Upwork profile pages report where freelancers live. There is nothing on these pages about a freelancer's nationality.
So the answer to your question is: No.
You should not change your location to Colombia.
Sep 14, 2019 12:15:13 PM by Mariela M
I am currently registering. I'm in Germany and I'm trying to register from this place, but I can't change the location Bulgaria.
Sep 14, 2019 02:59:07 PM by Joanne P
Hi Mariela,
Your country have been updated to Germany. Thanks!
Sep 15, 2019 01:33:19 AM by Eddy P
Hello,
I need help with changing address from US to UK. I was registering using my family's US address but I live in UK with UK number, now I cant input my phone number. Help.
Sep 15, 2019 02:11:25 AM by Petra R
Eddy P wrote:Hello,
I need help with changing address from US to UK. I was registering using my family's US address but I live in UK with UK number, now I cant input my phone number. Help.
You're not in the UK any more than you are in the USA...
Sep 15, 2019 04:35:22 AM by Eddy P
Petra R wrote:
Eddy P wrote:Hello,
I need help with changing address from US to UK. I was registering using my family's US address but I live in UK with UK number, now I cant input my phone number. Help.
You're not in the UK any more than you are in the USA...
Petra, I can be anywhere. Belfast, London, Arlington, New York, Singapore, Jakarta, Surabaya, that's my routine route every 1-2 months. And I have addresses in 3 of those countries, does that mean that I need to have cell number for each of the countries? I just need help so that I can use my UK number to register so that all my freelance works are centralised into one mobile number. Fiverr let me did it without hazzle. I dont mind if supports ask me for proof of identity or proof of address. Just be kind.
Sep 15, 2019 03:48:52 AM by Aleksandar D
Hi Eddy,
Thanks for reaching out to us.One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Sep 15, 2019 04:36:08 AM by Eddy P
Aleksandar D wrote:Hi Eddy,
Thanks for reaching out to us.One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Thank you Aleksandar! Looking forward for the assistance.
Sep 16, 2019 01:34:06 AM by Jawid M
Hi Moderators,
Could you help me in changing my country from the United States to Canada?
I am stuck in creating account phase.
Thank you in advance.