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Re: Unable to change address to US and unable to update tax info

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Active Member
Ryan C Member Since: Jul 4, 2020
3611 of 3,894

Hi Upwork!

I am English living in Spain and when entering my details for my profile I gave my English details when creating my profile however when it's asking for my phone number I only have a spanish mobile (+34) not the english version (+44).

Can you please change my location to Spain? or allow me to enter my Spanish mobile.

Happy to provide proof or my English passport to prove who I am.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3612 of 3,894

Hi Ryan,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Jeff G Member Since: Jul 4, 2020
3613 of 3,894

In order to change your address to the United States, you must first provide your W-9 tax information here

 

I then click HERE and Im asked to enter VAT info. I moved from the UK back to US and want to change my address. 

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Goran V Moderator Member Since: Mar 24, 2017
3614 of 3,894

Hi Jeff,

 

Your country is now updated, thank you.


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Jeff G Member Since: Jul 4, 2020
3615 of 3,894
Thanks!
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Paty A Member Since: Jul 4, 2020
3616 of 3,894

Hi! i´m new in upwork and i can´t complete my profile because i selected a wrong country and i can´t submit a real phone nummer becuase it dosen´t let me change the country. 

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Aleksandar D Moderator Member Since: Mar 23, 2019
3617 of 3,894

Hi Paty,

 

Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.

 

Thank you.

~ Aleksandar
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Paty A Member Since: Jul 4, 2020
3618 of 3,894

I live in Mexico, thanks for your help 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3619 of 3,894

Hi Paty,

 

Your country has been updated to Mexico. 


-Joanne
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Paty A Member Since: Jul 4, 2020
3620 of 3,894

thank you very much!

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