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shutchinson1190
Active Member
Scott H Member Since: Jul 4, 2020
3631 of 3,947

Would anyone be able to help me with this request?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3632 of 3,947

Hi Scott,

 

Your country has been updated. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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charler
Active Member
Ryan C Member Since: Jul 4, 2020
3633 of 3,947

Hi Aleksander, 

Thanks for getting back to me, however my country is still locked in as united kingdom, which in turn on the next screen asks me for an english mobile (+44) instead of the Spanish version (+34).

 

Here is a screenshot confirming:
https://prnt.sc/te70na

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3634 of 3,947

Hi Ryan,

 

I checked this for you and our team has already reached out to you regarding this concern. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

 

Thank you.


~ Bojan
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charler
Active Member
Ryan C Member Since: Jul 4, 2020
3635 of 3,947

Hi Upwork!

I am English living in Spain and when entering my details for my profile I gave my English details when creating my profile however when it's asking for my phone number I only have a spanish mobile (+34) not the english version (+44).

Can you please change my location to Spain? or allow me to enter my Spanish mobile.

Happy to provide proof or my English passport to prove who I am.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3636 of 3,947

Hi Ryan,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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jgodek
Active Member
Jeff G Member Since: Jul 4, 2020
3637 of 3,947

In order to change your address to the United States, you must first provide your W-9 tax information here

 

I then click HERE and Im asked to enter VAT info. I moved from the UK back to US and want to change my address. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3638 of 3,947

Hi Jeff,

 

Your country is now updated, thank you.


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jgodek
Active Member
Jeff G Member Since: Jul 4, 2020
3639 of 3,947
Thanks!
ed787075
Active Member
Paty A Member Since: Jul 4, 2020
3640 of 3,947

Hi! i´m new in upwork and i can´t complete my profile because i selected a wrong country and i can´t submit a real phone nummer becuase it dosen´t let me change the country. 

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