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Re: change location

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3641 of 3,968

Hi Ryan,

 

I checked this for you and our team has already reached out to you regarding this concern. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

 

Thank you.

~ Bojan
Upwork
charler
Active Member
Ryan C Member Since: Jul 4, 2020
3642 of 3,968

Hi Upwork!

I am English living in Spain and when entering my details for my profile I gave my English details when creating my profile however when it's asking for my phone number I only have a spanish mobile (+34) not the english version (+44).

Can you please change my location to Spain? or allow me to enter my Spanish mobile.

Happy to provide proof or my English passport to prove who I am.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3643 of 3,968

Hi Ryan,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
jgodek
Active Member
Jeff G Member Since: Jul 4, 2020
3644 of 3,968

In order to change your address to the United States, you must first provide your W-9 tax information here

 

I then click HERE and Im asked to enter VAT info. I moved from the UK back to US and want to change my address. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3645 of 3,968

Hi Jeff,

 

Your country is now updated, thank you.

~ Goran
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jgodek
Active Member
Jeff G Member Since: Jul 4, 2020
3646 of 3,968
Thanks!
ed787075
Active Member
Paty A Member Since: Jul 4, 2020
3647 of 3,968

Hi! i´m new in upwork and i can´t complete my profile because i selected a wrong country and i can´t submit a real phone nummer becuase it dosen´t let me change the country. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3648 of 3,968

Hi Paty,

 

Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.

 

Thank you.

~ Aleksandar
Upwork
ed787075
Active Member
Paty A Member Since: Jul 4, 2020
3649 of 3,968

I live in Mexico, thanks for your help 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3650 of 3,968

Hi Paty,

 

Your country has been updated to Mexico. 

~ Joanne
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