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Re: Location and verification code

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3651 of 3,947

Hi Dianne,

 

Just to clarify, are you relocated for a longer period of time or not?
If you`re relocating for a longer period then the address will need to reflect your current location. If not, our team will update your country to UK and you can add your home address. Thank you.


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diannemv
Active Member
Dianne V Member Since: Jul 6, 2020
3652 of 3,947

Hi Govan

 

I am in Johannesburg South Africa, I will be based here for the next 6 months or more

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3653 of 3,947

Hi Dianne,

 

Your country is now updated, feel free to update the rest of your address. Thank you.


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diannemv
Active Member
Dianne V Member Since: Jul 6, 2020
3654 of 3,947

Hi Goran

 

Thank you for changing the country, I selected USA on the registration page. There is still a problem (see attachment), it is still picking up USA details for Johannesburg in California and the State/ province is still USA details.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3655 of 3,947

Hi Dianne,

 

Please clear your cache and cookies, once you`ve logged in again try to add your Street Address first and then your city. Thank you.


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diannemv
Active Member
Dianne V Member Since: Jul 6, 2020
3656 of 3,947

Hi Goran

 

Thank you for getting back to me.

 

I cleared all cookies under settings in Google ( see attachement). I then tried to add my address, but, they also have 9 Vivien in California Smiley Happy see screenshot. It still states South Africa in Country.

 

I hope I cleared my cookies and cache in the right place.

 

Please continue to assist me.

 

Thanks

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3657 of 3,947

Hi Dianne,

 

One of our team members will reach out to you directly to assist you with completing your address information.

 

Thank you for your patience.  


~ Bojan
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diannemv
Active Member
Dianne V Member Since: Jul 6, 2020
3658 of 3,947

Thank you, that will be great.

diannemv
Active Member
Dianne V Member Since: Jul 6, 2020
3659 of 3,947

Hi Goran

It states in the message that this query is solved, but, I sent you a message to state that I still have the same issue. It states that the State/Province is in the USA, although the country is South Africa.

 

Please assist as I am unable to finalise the creation of my profile.

 

 

77c8c760
Active Member
Alejandra S Member Since: Jul 4, 2020
3660 of 3,947

Hi, I'm stuck with my location editing, could you update it to Venezuela?

 

Thanks

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