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Cannot Change Country to Finalize Profile

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Active Member
Gina O Member Since: Jul 12, 2020
3651 of 3,808
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Hello, I'm Gina & new to Upwork...

I'm trying to finish my profile but got to the last section & got stuck.

I'm from the U.S. but currently in the Philippines. I need to change the country in order to verify my phone number but currently, that is not an option.

Can someone help with this?


Thanks!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3652 of 3,808

Hi Gina, and Ying,

 

Your countries were updated as requested.

 

Thank you.

~ Aleksandar
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Zahin C Member Since: Jul 11, 2020
3653 of 3,808

Hello 

I have the same issue as the original poster of this thread. I was studying in Thailand when I first signed up for this website but never completed my profile nor used this website. Now I am back home in Bangladesh and would like my profile to reflect as such. Please help with this issue. Thank you.

 

Zahin

 

**Edited for Community Guidelines**

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3654 of 3,808

Hi Zahin,

 

I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Gabrielle Mara H Member Since: Jul 12, 2020
3655 of 3,808

I live in the US now but I created the account in the Philippines and now my location cant be changed 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3656 of 3,808

Hi Gabrielle Mara,

 

Your country has been changed to US. 


-Joanne
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Active Member
Gabrielle Mara H Member Since: Jul 12, 2020
3657 of 3,808

hi the country was changed already thank you! however the cities selection are still cities from the philippines

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3658 of 3,808

Hi Gabrielle,

 

Could you please try selecting your city again? Let us know if the problem persists so that we can assist you.


Thank you.

~ Aleksandar
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Active Member
Pawel C Member Since: Jun 17, 2020
3659 of 3,808

Hi, I can't change my location in the profile. the button for editing disappears after clicking and doesn't take me anywhere.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
3660 of 3,808

Hi Pawel,


Please confirm your current location/country and our team will update it from our end. Thank you.


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