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Re: Wrong country picked when signing up, how can I change it?

Active Member
Yahia B Member Since: Jan 6, 2019
1251 of 3,947

I thought that I should enter my nationality not my place of residence when creating my account ... and I was mistaken! 

How can I change it from Egypt to Malaysia?

Active Member
Ahmed K Member Since: Oct 11, 2018
1252 of 3,947

Sorry brother , But i think upwork doesn't support changing the country name. 

You can send them a message in support and may be they can change it manually for you.


Community Guru
Jo-An B Member Since: Aug 2, 2016
1253 of 3,947

Hi Yahia,

Your country was changed to Malaysia, feel free to add the rest of the information to your account. Thank you.

~ Jo-An

Active Member
Jisoo H Member Since: Dec 27, 2020
1254 of 3,947


Hi, I just want to change my location to the US since I'm based in LA, but there is no edit button in the 

profile setting page. Could you change my location to Los Angeles, USA please? Thank you.

Aleksandar D Moderator Member Since: Mar 23, 2019
1255 of 3,947

Hi Jisoo,


I suggest that you finish your profile and once done, you can go to the Settings > Contact Info page and under the 'Location' section, update your country and city.


Thank you.

~ Aleksandar
Active Member
Lia R Member Since: Jan 8, 2019
1256 of 3,947

Hello everyone!


I created my account when I was in London U.K but now I moved to Colombia, my homeland. It seems impossible to edit my current location. 

Can somebody help me to fix this?

Thank you!

Goran V Moderator Member Since: Mar 24, 2017
1257 of 3,947

Hi Lia,

I just updated your country, feel free to update the rest of your address now. Thank you.

Active Member
Lia R Member Since: Jan 8, 2019
1258 of 3,947

Hello Goran, 

Can you help me once again, please?

The specific location is Bogotá, Colombia ,and the hour is -5 hours according to the hour of the image.

I ask you because I can't change anything, everytime that I click on Profile settings or Contact info, it just redirects me to the password and security information. 


I look forward to it. Thanks!



Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
1259 of 3,947

Hi Lia,


I've checked and was able to access the Contact Info page and your address details on your account. Please clear your cache and cookies, try using a different browser and let us know if you managed to change your address details or need further assistance.

Active Member
Lia R Member Since: Jan 8, 2019
1260 of 3,947

For me it was not possible to enter again to the edit my address in the
system, it still redirects me to the same password and security page even
when I cleared all the cache and browsing information, so idk how can I
troubleshoot this problem.
Please, help me. Thanks!