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Can't change country

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1021 of 2,496

Hi Jordan,

 

Your country has been updated to Japan. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Active Member
Bhavesh K Member Since: Apr 9, 2019
1022 of 2,496

Hi, 

I am trying to change the Country to India as thats my home location. I am getting US as default and can not change it.

Please advise.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1023 of 2,496

Hi Bhavesh,

 

Thank you for reaching out to us. Your country has been updated to India. Feel free to add the rest of the information on your profile. 

~ Bojan
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Active Member
Kiana K Member Since: Apr 9, 2019
1024 of 2,496

Hi there, I am trying to create my profile. I filled everything and when I came to the address. I couldn't change the country. It's USA grey boxed which cannot be changed. so, can anyone please help me how to change the country name so, I can fill rest of the address and complete my profile? Look forward to hearing some answers and solutions soon. Thanks in advance. Best.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1025 of 2,496

Hi Kiana,

 

Please advise as to which country your account should reflect as your location and we'll update it from our end?

 

Thank you.

~ Bojan
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Active Member
Joseph M Member Since: Apr 9, 2019
1026 of 2,496

Hi there, just wanting to report the same issue as the previous posters - I live in Australia, but tried to set up an account while travelling in the UK. I'm now trying to switch my country to Australia, but it's stuck on 'UK' - please could you help me switch it?

 

Thanks,

 

Joe

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1027 of 2,496

Hi Joseph, 

I've updated your country from UK to Australia as requested. Please update your address in your settings page with your new address. 


-Avery
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Active Member
Joseph M Member Since: Apr 9, 2019
1028 of 2,496
Thanks so much!
Active Member
Kiana K Member Since: Apr 9, 2019
1029 of 2,496
Hi there,

Please change it to the - UK, England
City:- London.

Please advise me how soon it will be done?

Thanks.
Kiana
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1030 of 2,496

Hi Kiana,

 

Thank you for reaching out to us. I've escalated your request to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.

~ Bojan
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