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Can't change country

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Active Member
Brooke P Member Since: Mar 25, 2019
1051 of 3,261

I have the same problem - I need to change my country, but I can't get anywhere except the 'create profile' page.  Please delete my account so I can start over.

 

Thanks,

Brooke

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1052 of 3,261

Hi Brooke, 


Our team should be able to update your country for you from our end. Let us know the country that you wish to update your account to so that our team can assist you further.


-Avery
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Active Member
Brad Q Member Since: Mar 25, 2019
1053 of 3,261

Hello,

 

Could someone on the Upwork staff please update my country to China. In a few months when I move I will have to do it again. Why can't we do it ourselves? Legal reasons perhaps?

 

Thanks,

 

Brad

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1054 of 3,261

Hi Brad,

 

Your country is now updated thank you.


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Active Member
Lisa T Member Since: Mar 27, 2019
1055 of 3,261

Hello,
I am unable to finish creating my account as I put my location as the US (permanent address), but currently only have a UK phone number. Can my country be changed to the UK so I can complete the verification?

Thank you for yoru help

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1056 of 3,261

Hi Lisa,

 

We have updated it from our end to the United Kingdom. Let us know if you need further assistance. Thank you.


~ Bojan
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Active Member
Jhun A Member Since: Mar 28, 2019
1057 of 3,261

Hi, Im Creating new account then I mistaken to provide my address and I can't register it because I'm stuck in a phone verification from London. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1058 of 3,261

Hi Jhun,

 

Feel free to confirm your current location and our team will update your country. Thank you.


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Active Member
Jhun A Member Since: Mar 28, 2019
1059 of 3,261

Thank you, Hope soon I can change or my location so that I can provide new phone verification from my original country.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1060 of 3,261

Hi Jhun,

 

Please confirm your country and our team will update it, thank you.


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