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Can't change country

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1511 of 3,899

Hi Joseph, 

I've updated your country from UK to Australia as requested. Please update your address in your settings page with your new address. 


-Avery
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Joseph M Member Since: Apr 9, 2019
1512 of 3,899
Thanks so much!
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Balbir S Member Since: Apr 20, 2020
1513 of 3,899

Unable to complete the Location - Address informtaion because the 'Country' option is greyed out/defaulting to the US. I am based out of Mexico. I see it's a common problem going by this thread, so I figured I'd just enter my non-US address, leaving the country incorrect until someone at Upwork can assist with editing it, but it does not allow /recognize any non-US Street address either, so can't seem to fill anything up. Assistance appreciated

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1514 of 3,899

Hi Balbir, 

 

Your country is now updated, feel free to update the rest of your address once you`re ready. Thank you.


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Kiana K Member Since: Apr 9, 2019
1515 of 3,899
Hi there,

Please change it to the - UK, England
City:- London.

Please advise me how soon it will be done?

Thanks.
Kiana
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1516 of 3,899

Hi Kiana,

 

Thank you for reaching out to us. I've escalated your request to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern.


~ Bojan
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Bhavesh K Member Since: Apr 9, 2019
1517 of 3,899

Hi, 

I am trying to change the Country to India as thats my home location. I am getting US as default and can not change it.

Please advise.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1518 of 3,899

Hi Bhavesh,

 

Thank you for reaching out to us. Your country has been updated to India. Feel free to add the rest of the information on your profile. 


~ Bojan
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Leo O Member Since: Apr 9, 2019
1519 of 3,899

Hello Upwork community.

 

I am in the process of creating my Upwork account. I am from the United States but am living in Germany at the moment. When creating my account, I set my location to the USA but I am now in the page where I need to recieve a verification code sent to a US phone number (as I am currently living in Germany, I do not have a US phone number) There seems to be no simple way for me to change my country to Germany as the location is already locked to the USA, and I can't seem to go back and change the country as well. Is there anything I can do?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1520 of 3,899

Hi Leo, 

I have updated your country to Germany. You should now be able to update your address in your Settings page. 


-Avery
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