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Can't change country

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1761 of 1,899

Hi Jas,

 

In the Address field, please type-in your address to see if it will auto-populate with different addresses. You should be able to choose your address from there, and when you click on it, the rest of the fields should auto-populate. 

Let me know if this doesn't resolve your issue. Thank you.


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Active Member
Sharon S Member Since: Nov 15, 2019
1762 of 1,899

I mistakenly sign with US location, can you please change it in Israel?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1763 of 1,899

Hi Sharon,

 

Your country has been updated from the United States to Israel. Feel free to add the rest of the information on your profile.

 

Thank you!

~ Bojan
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Active Member
Jamie C Member Since: Nov 2, 2018
1764 of 1,899

Good Morning,

I'm new to upwork. Trying to update my contact information, specifically my physical address and the field is blocked from editing. Therefore I'm unable to change it. Please help.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1765 of 1,899

Hi Jamie,

 

I checked this for you and I was not able to replicate the issue you are experiencing. Please, Go to the Account menu > Settings > Click "My Info" to edit your location using pencil icon on the right side, and then click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.

~ Bojan
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Active Member
Charlette S Member Since: Jan 15, 2019
1766 of 1,899

Hi Bojan,

 

I'm actually having the same issue. I'm unable to edit my address in the location section of my profile. When I read the terms it said "there are restrictions" on updating the address for tax purposes, however the address listed on my profile is not current and needs to be changed. Please advise. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1767 of 1,899

Hi Charlette,

 

We'll have one of our team members reach out to you directly via support ticket and assist you further with changing your location information. Thank you for reaching out to us. 

~ Bojan
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Active Member
Shelagh P Member Since: Nov 14, 2019
1768 of 1,899

Hi I am new and the address/location details for me need to be changed, but it will not let me edit, please advise. I need to change from one country to another?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1769 of 1,899

Hi Shelagh,

 

Please confirm the country you`re currently located in and our team will updated it, thank you.


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Active Member
Shelagh P Member Since: Nov 14, 2019
1770 of 1,899

My address is

**Edited for Community Guidelines**
Country: Bulgaria

Phone number: **Edited for Community Guidelines**

Many thanks

Shelagh Payne


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