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Can't change country

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2741 of 3,255

Hi Mohamed, 


A member of the Customer Support Team will reach out to you with more information about your concern. 


-Avery
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Active Member
Mohamed K Member Since: Mar 12, 2020
2742 of 3,255
Hi there,

I will be waiting.

Thanks.
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Active Member
Nicolas A Member Since: Mar 14, 2020
2743 of 3,255

Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. I moved to Australia from the UK

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2744 of 3,255

Hi Nicolas,

 

Your country has been updated to Australia as requested. You may now continue adding the rest of your profile. Thanks!


-Joanne
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Active Member
Giulia F Member Since: Mar 15, 2020
2745 of 3,255

Hey there,
 

I am trying to sign up but I first need to update my country from UK (where I reside) to Malaysia (where I am right now), as I have a Malaysian phone nr. 

 

Can you please help?

 

Many thanks,

 

G

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2746 of 3,255

Hi Giulia,

 

Your country has been updated to Malaysia as requested. You may now continue adding the rest of your profile. Thanks!


-Joanne
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Active Member
Marilyn A Member Since: Mar 5, 2020
2747 of 3,255

I had started to set up the profile page while I was travelling and now I am unable to change the country on the profile settings page it seems to be greyed out. 

 

Thanks.

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2748 of 3,255

Hi Marilyn,

 

Could you please confirm your location and our team will update it from our end, thank you.


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Active Member
Brian L Member Since: Mar 16, 2020
2749 of 3,255

Hi, i am currently located in the philippines and my address entered is my US address. i was trying to register but it needs a US mobile number where the code can be sent in which i dont have. can this be by passed or can you send the code to my philippine mobile number. if not, can you change my location to philippines instead. thank you

 

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2750 of 3,255

Hi Brian, 

 

Your Country was updated to the Philippines as per your request.

 

Thank you!


~ Bojan
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