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Can't change country

fraureimer
Active Member
Eleonore R Member Since: Sep 3, 2018
521 of 3,935

Hello!

My country is set for Germany but I live in the UK. Can you please update my country?

Thank you

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
522 of 3,935

Hi Eleonore,

Your country is changed to UK now, feel free to fill in the rest of the address. Thank you.


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skspillane
Active Member
Kate S Member Since: Oct 25, 2018
523 of 3,935
Hi Avery,

Would you also be able to assist me in changing my country of residence please? I have recently relocated permanently to Australia, and would like this to be reflected on my profile. Thank you for your help.

Kate.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
524 of 3,935

Hi Kate,

 

I've just updated your country, feel free to update the rest of your address as well. Thank you.


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drimpo
Active Member
Ndianabasi E Member Since: Nov 14, 2018
525 of 3,935

Hi, I reside in Nigeria, but the defualt setting on my profile is United states. Please help me change it so that I can update my profile.

Thank You.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
526 of 3,935

Hi Ndianabasi,

I've just updated your country to Nigeria, you can fill out the rest of your address by going to Settings > My Info. Thank you.


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applepievergara
Active Member
Apple Pie V Member Since: Oct 27, 2018
527 of 3,935
Hi,

I just migrated in the US and I can’t change my address. I’m stuck in a loop between unable to change my address because I need to update my tax information and unable to update my tax info because of my old address. Please help. Thanks!
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
528 of 3,935

Hi Apple Pie,

 

One of our team members will reach out to you directly and assist you regarding your concern!


~ Bojan
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rahmevez
Active Member
Rahme V Member Since: Dec 4, 2018
529 of 3,935

Hi, I have the same problem. I opened the account when I was living in Cyprus but I live in Barcelona now. Whenever I try to go to Contact Info settings, it jumps to Security tab instead and I cannot make any changes on my location. I'd appreciate if you could help. Many thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
530 of 3,935

Hi Rahme,

 

I have updated your country to Spain, please feel free to add the rest of the information to your account.

In order to resolve your redirecting issue in the account settings menu which is showing your Security tab. Please set up your security question and you won't be redirected to that page anymore in your account settings.

Let us know if you need further assistance.

Thank you.


~ Bojan
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