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Can't change country

Active Member
Mousumi S Member Since: Apr 3, 2019
811 of 1,187

I signed up for Upwork but didn't finish my profile. My country is set to UK but I now live in the India. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting?

Mousumi
Community Guru
Petra R Member Since: Aug 3, 2011
812 of 1,187

Mousumi S wrote:

My country is set to UK but I now live in the India.


You moved today? Your profile was set up today.

Active Member
Mousumi S Member Since: Apr 3, 2019
813 of 1,187
I created profile today.
Mousumi
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
814 of 1,187

Hi Mousumi,

 

We have updated it from our end to India. Feel free to add the rest of the information on your profile. Thank you!

~ Bojan
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Active Member
Shari D Member Since: Apr 4, 2019
815 of 1,187

I have the same issue. I have changed country from the UK to Belgium. I can type in my new address in the 'my info' bit, but when I press 'save' nothing happens..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
816 of 1,187

Hi Shari,

 

I`ve updated your country and you should be able now to add your address and save it. If you experience any problems with it let me know. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
817 of 1,187

Hi Goran,

 

my account still says UK rather than Belgium, and I can't change it..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
818 of 1,187

Hi Shari,

 

Please go to Settings > My Info > Company contact and you will need to list your address again to reflect your current location. Thank you.


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Active Member
Shari D Member Since: Apr 4, 2019
819 of 1,187

That is what I have been trying to do, but the 'save' button is unresponsive (Chrome, Firefox)..

Moderator
Goran V Moderator Member Since: Mar 24, 2017
820 of 1,187

Thank you for the confirmation Shari,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.


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