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Can't change country

Active Member
Carmel W Member Since: Jun 23, 2019
1111 of 1,182

The same country as Bruce Lee 

Thank you   Cat Happy

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1112 of 1,182

Hi Carmel,

 

Could you please clarify what country you are referring to?

 

Thank you.

~ Aleksandar
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Active Member
Carmel W Member Since: Jun 23, 2019
1113 of 1,182

China

Sorry, I thought everyone knows Bruce Lee.

 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1114 of 1,182

Hi Carmel,

 

Thanks for confirming. I checked your account and it looks like our team reached out to you regarding your account. Please follow the instruction they have provided on the email, thank you!


-Joanne
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Community Guru
Mary W Member Since: Nov 10, 2014
1115 of 1,182

I would be a lot more worried about my profile picture (Bruce Lee as a child) and the mis-match between my "location" and time zone if I were you.

Active Member
Carmel W Member Since: Jun 23, 2019
1116 of 1,182

good eyesight Smiley Tongue

Active Member
Alex E Member Since: Jun 24, 2019
1117 of 1,182

I have a long-running client account and I was trying to create a freelance account under the former.

 

My previously existing account was under a London address, but I don't live there anymore. I am now stuck in the "Create your profile" account page, which asks for a British address and phone number which I don't have anymore.

 

I'm not given the option to go back, or to change any of the account settings back to Spain, or anything similar - I am effectively stuck in limbo, and my account is unusable. This is a very strange product design decision...

 

How can I go back and change my country back to Spain? Thank you.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1118 of 1,182

Hi Alex,

 

Your country is now updated, feel free to update the rest of your address. If further help is needed let me know, thank you.


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Active Member
Fabiana H Member Since: Jun 25, 2019
1119 of 1,182

Hello! I have the same issue, need to change it from the US to Honduras. Thank you. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1120 of 1,182

Hi Fabiana,

 

Your country is now updated, thank you.


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