Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Can't change country

Active Member
Ernest Karl D Member Since: Jun 28, 2019
1231 of 1,850
Hi,

I was on the part on putting my location details but I am having a problem on changing the country. The one appearing is in United States but I am from the Philippines. The box is grayed out and there is now way I can change it. Please help asap.



Regards,

Ernest DR
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1232 of 1,850

Hi Ernest Karl,

 

We have updated it from our end to the Philippines. Feel free to add the rest of the information on your profile. Thank you.

~ Bojan
Untitled
Active Member
Saravanakumar M Member Since: Jun 28, 2019
1233 of 1,850

I registered to Upwork when I am in US. I am in US now and will be back to India in a month. I am based out of India. So, changed the Country back to India. Unfortunately, it is asking for the W-8BEN considering me as non-US person. But I am supposed to provide the GST(in India) and not the W-8BEN. How do I change this information so that I can provide the GST.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1234 of 1,850

Hi Saravanakumar,

 

Please complete the W-8BEN form under Settings> Tax Info, which purpose is to

confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents. 

 

I would suggest to consult yourself with a local specialist on how to report your earnings. Please do check this thread with more information regarding GST(in India). 

 

Thank you.

~ Bojan
Untitled
Active Member
Daniel S Member Since: Jun 29, 2019
1235 of 1,850

Hello, I started my profile while I was still in the USA, but now I live in Phu Quoc, Vietnam. I cannot submit my profile for review because my residence and phone number have changed. Help?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1236 of 1,850

Hi Daniel,

 

Thanks for reaching out to us. I have updated your country to Vietnam. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Daniel S Member Since: Jun 29, 2019
1237 of 1,850

I already posted this and got the respnse via email that it was changed, but I am not seeing the change on my end.  I started my profile in the USA and now I live in Vietnam.  I cannot submit my profile until this is changed.  Help please Smiley Happy

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1238 of 1,850

Hi Daniel,

 

I checked and it seems that your country did update. Could you please try clearing your cache and cookies or using a different browser? Let us know if the problem persists.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Arturo P Member Since: Jun 29, 2019
1239 of 1,850

No settings option to change the country of location, Need help help to change country from United States to Philippines

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1240 of 1,850

Hi Arturo,

 

I checked and it looks like our team has reached to you regarding your account. Please refer to the email notification from the team and follow the instruction they shared, thank you!


-Joanne
Untitled
TOP KUDOED MEMBERS