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Can't change country

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1401 of 3,808

Hi Gilbert, 


I'll check this with the team and I will get back to you once I have more information. 


-Avery
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Active Member
Rubel S Member Since: Mar 15, 2019
1402 of 3,808
I have prolem can't submit my account. I don't know how to change location. But don't come setting option.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1403 of 3,808

Hi Rubel,

 

I just updated your country back to Bangladesh, if you have any additional questions let me know. Thank you.


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Active Member
Isha W Member Since: Mar 16, 2019
1404 of 3,808

Hi,

I accidently selected worng country while registering account and on next step I can't go back to correct it. Is there any way I can correct it?

Help will be appricated, Thanks

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Active Member
Burcu A Member Since: Mar 16, 2019
1405 of 3,808

Hi!

 

You can change your country after registration. You must be logged into Upwork from the country you are changing to. Check this out!

 

https://support.upwork.com/hc/en-us/articles/211067528-Edit-Account-Information

 

Hope that helps.

Sincerely,

Burcu

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1406 of 3,808

Hi Isha,

 

Please confirm the country you`re currently located in and I will update it, thank you.


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Active Member
Lori-Ann T Member Since: Mar 16, 2019
1407 of 3,808

Hello,

I'm trying to create a profile but I cannot enter my address correctly. I'm living in Spain, but the address is set to United States and I cannot change it.

Thank you

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Active Member
Andrew Z Member Since: Mar 16, 2019
1408 of 3,808

Hi Lori-Ann, I am actually having this same problem. I am a United States citizen however I am temporarily living in Ukraine but cannot change the country as it is automatically set to United States. 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1409 of 3,808

Hi Andrew,

 

We've changed your country to Ukraine. Thank you!


-Joanne
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Active Member
Lori-Ann T Member Since: Mar 16, 2019
1410 of 3,808

I'm assuming this has to be fixed internally. Based on this forum, it seems like this is a common problem that gets addressed quickly. Hopefully someone will help us out soon. Good luck!

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