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Can't change country

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1411 of 3,808

Hi Lori-Ann,

 

We've changed your country to Spain. Thanks!


-Joanne
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Active Member
Lori-Ann T Member Since: Mar 16, 2019
1412 of 3,808

Thank you, Joanne! I'm on the Create your Profile page, but I still can't change my country from United States to Spain. The fields for Street and Country are grayed out. When I sign out and sign back in, I'm taken back to the same page and can't seem to navigate anywhere else.

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Community Guru
Riri A Member Since: Jul 21, 2018
1413 of 3,808

Hi Lori-Ann,

 

I was able to look into your account and see the error you're getting even if your country was previously changed to Spain on our end. I've reached out to customer support for your account. One of our team members will contact you directly via email for your profile. Thank you for letting us look into this. 

~ Riri
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Active Member
Lori-Ann T Member Since: Mar 16, 2019
1414 of 3,808

Thank you, Riri. The problem has been fixed. 

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Active Member
Ajinkya C Member Since: Mar 17, 2019
1415 of 3,808

I cannot change my country to India. It is showing US whereas I am in India.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1416 of 3,808

Hi Ajinkya,

 

Your country is now updated and you can continue with your application. Thank you.


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Active Member
Joseph K Member Since: Mar 18, 2019
1417 of 3,808

I'm on the Create your Profile page, but I still can't change my country from United States to GERMANY.  This affects my phone # as well (I need to enter a German phone, but won't let me). Living in Germany. Thank you in advance!

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1418 of 3,808

Hi Joseph,

 

Your country has been updated to Germany. Feel free to add the rest of the information on your profile. Thank you!


~ Bojan
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Active Member
Feranmi A Member Since: Mar 18, 2019
1419 of 3,808

Hi Pls I need a change of Location...My profile is bringing USA by default and am presently base in Nigeria......Pls can I receive a reply as soon as possible so that I can complete my profile..

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1420 of 3,808

Hi Feranmi, 


The team will reach out to you with more information about your account.


-Avery
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