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Can't change country

Active Member
Bogdan K Member Since: Jan 25, 2019
1481 of 1,633

Well I will wait.
Thanks you

Active Member
Purnima L Member Since: May 21, 2019
1482 of 1,633

Hi ,

I am not able to fix / Edit my country (Country section is greyout). My account is still not approved. 

 

Please suggest me.

 

Thank you

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1483 of 1,633

Hi Purnima, 

 

I'm sorry to hear about the trouble you're having. I'd be happy to look into this for you. Can you please share the country where you're located so I can check? Thank you!


-Joanne
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Active Member
Eric M Member Since: Sep 12, 2019
1484 of 1,633

I have read through all the other similar issues, but still can't resolve the problem. Google doesn't recognize my address and I can't enter it manualy. Any help is much appreciated. My current country is Thailand

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1485 of 1,633

Hi Eric, 

Could you please try typing your addess in the "Start typing your address" field? Once you type-in your address, it should auto-populate with different addresses. You should be able to choose your address from one of the options. 

I have also updated your country to Thailand and you should now be able to update your address. 


-Avery
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Active Member
Eric M Member Since: Sep 12, 2019
1486 of 1,633
That worked.
Thank you.
Active Member
Milenko S Member Since: Sep 13, 2019
1487 of 1,633

Hi,

I started to create the Freelance account from my existing Client account.

Client account was opened few years ago when I was based in US, and I forgot to change the country.

I decided to open the Freelance account and I am stucked at the Create Your Profile page since I don't have US phone number anymore. Now, I can not access the Settings page to make the change.

What should I do?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1488 of 1,633

Thank you for reaching gout to us, Milenko!

 

Could you please let us know which country would you like to reflect on your account as your location?

 

We’d be happy to update it for you.

~ Bojan
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Active Member
Milenko S Member Since: Sep 13, 2019
1489 of 1,633

Thanks Bojan for the fast reply.

The country is Cyprus.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1490 of 1,633

Hi Milenko, 

 

Your Country was updated to Cyprus. Thank you for reaching out to us.

~ Bojan
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