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Can't change country

stillsusan
Active Member
Susan S Member Since: Apr 23, 2019
1561 of 3,947

Hi Avery,

 

I am also encountering the same issue.  It is not allowing me update the country I am currently located in.  Would you be able to assist me as well?  I started the account when I was in the US, but I am currently traveling in Thailand.  Thank you in advance.

 

Regards,

 

Susan

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1562 of 3,947

Hi Susan, 

The team will reach out to you with more information about your account. 


-Avery
Untitled
skharris1
Active Member
Serena H Member Since: Apr 23, 2019
1563 of 3,947

I started my profile in the US, but never completed registration.  I now live in Thailand and cannot change the country (or my phone number) to complete registration.  How do I fix this?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1564 of 3,947

Hi Serena, 

The team will reach out to you through an email with more information about your account. 


-Avery
Untitled
j_lezada
Active Member
Jennifer L Member Since: Apr 23, 2019
1565 of 3,947

Hi. I need to change the country to South Korea in my profile but I couldn't do it manually. Please help. Thank you in advance.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1566 of 3,947

Hi Jennifer, 


The team will reach out to you with more information about your account. 


-Avery
Untitled
j_lezada
Active Member
Jennifer L Member Since: Apr 23, 2019
1567 of 3,947
Thank you
stillsusan
Active Member
Susan S Member Since: Apr 23, 2019
1568 of 3,947

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address. I am trying complete creating a profile and it is requesting to send a verification to a US Country code; however, I am currently in SE Asia and need the verification code sent to another phone. I have updated my account with the correct phone number, but on create a profile it is not allowing me change the country code. Does anyone know how I would be able to do this?

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
1569 of 3,947

Susan S wrote:

Hello,
I am an US citizen, and authorized to work in the US. As a result, I have set my profile with the permanent address.


The location refers to where you are actually currently located (hence the term "locatation" rather than "citizenship") How would you hope to verify your location to be somewhere where you are not located?

 

If you live in SE Asia, that is what your profile has to reflect. So you need to change your location to the county where you actually are, then the issue with the phone number resolves itself.

 

vitaliiku
Active Member
Vitalii K Member Since: Apr 27, 2019
1570 of 3,947

Hi I cant finish creating account as freelancer as Country defined wrongly and I cannot enter correct mobile number for verification sms recieve. Please help. 

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