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Can't change country

Ace Contributor
Justin R Member Since: Apr 3, 2019
1671 of 2,127

Hey Carmen,

 

Are you originally from Panama/was the account created while you where in Panama? 
If that's the case it may have locked in that location for you, 

I would just reach out to the support staff, via chat, and they'll definitely fix it for you Smiley Happy

Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
1672 of 2,127

Hi Carmen,

 

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Carmen J Member Since: Oct 5, 2019
1673 of 2,127
Thanks so much!!
Active Member
Voltaire D Member Since: Oct 7, 2019
1674 of 2,127

Hi, just setting up my profile but I input my permanent UK address instead of my current location which is India as will be here for a few months organising my wedding. I have an Indian number for security purposes so please can someone help? thanks

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1675 of 2,127

Hi Voltaire,


Your country is now updated, once you`re ready feel free to add the rest of your address as well. Thank you.


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Active Member
Surya V Member Since: Oct 7, 2019
1676 of 2,127
Recently I tried to create an account and now I want to change my location
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1677 of 2,127

Hi Surya,

 

Please, let us know which country would you like to reflect on your account as your location.

 

We’d be happy to update it for you.

 

Thank you!

~ Bojan
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Active Member
Surya V Member Since: Oct 7, 2019
1678 of 2,127
Am from Ernakulam,India
Active Member
Surya V Member Since: Oct 7, 2019
1679 of 2,127
Am from Ernakulam, India. It's showing US and because of this am unable to give my permanent address
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1680 of 2,127

Hi Surya, 

A member of the team will reach out to you with more information about your account. 


-Avery
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