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Can't change country

Active Member
Truly M Member Since: Oct 5, 2019
1721 of 2,496

Petra, 

 

Yes, that is my given name. 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1722 of 2,496

Hi Truly,

 

We have updated your country to Morocco. Please complete the phone verification process and if you need any assistance, please let us know. Thanks!


-Joanne
Untitled
Active Member
Noah R Member Since: Oct 5, 2019
1723 of 2,496

on my profile, the Country is locked to the USVI and I can't change it. I do not nor have I ever been to the USVIs

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1724 of 2,496

Hi Noah,

 

Thanks for reaching out to us. Please let us know the name of the country that you would like us to update your profile with.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Noah R Member Since: Oct 5, 2019
1725 of 2,496

USA

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1726 of 2,496

Hi Noah,

 

Your country has been updated to the USA. Thank you!


-Joanne
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Active Member
Carmen J Member Since: Oct 5, 2019
1727 of 2,496

I am in the United States and I am trying to fill out my contact information and address. The country is showing "Panama" and it won't allow me to change it or input my address as a result. How can I change the country to USA?

Ace Contributor
Justin R Member Since: Apr 3, 2019
1728 of 2,496

Hey Carmen,

 

Are you originally from Panama/was the account created while you where in Panama? 
If that's the case it may have locked in that location for you, 

I would just reach out to the support staff, via chat, and they'll definitely fix it for you Smiley Happy

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1729 of 2,496

Hi Carmen,

 

Thanks for reaching out to us. Your country has been updated as requested. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Carmen J Member Since: Oct 5, 2019
1730 of 2,496
Thanks so much!!
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