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Can't change country

Active Member
Betsy A Member Since: Nov 28, 2019
1871 of 2,155
Thank you!
Active Member
Daniel S Member Since: Nov 28, 2019
1872 of 2,155

Hello I am American and I live in Both Australia and the Philippines,
I cant finish my profile due to upwork locking my account to the USA which i haven't lived in since 2014 so I do not have a way of getting a text message.


Moderator
Avery O Moderator Member Since: Nov 23, 2015
1873 of 2,155

Hi Daniel, 


In order to remove phone verification process, your country, and address needs to be updated. I should be able to update your country from my end. Could you please confirm the country I should update it to?


-Avery
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Active Member
Daniel S Member Since: Nov 28, 2019
1874 of 2,155

Hello Avery O Please slect the Philippines as thats where we will be located Thank you.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1875 of 2,155

Hi Daniel, 

Your country is now updated to the Philippines. Please update your address by going to your Contact Info page, and typing-in the address that reflects your actual location. 


-Avery
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Active Member
Katya R Member Since: Nov 29, 2019
1876 of 2,155

I started an account a while ago while I lived in the United States, but I now live in the Netherlands and cannot change the country. Any help? 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1877 of 2,155

Hi Katya,

 

Your country is now updated, feel free to update your the rest of your address by going to Settings > Contact Info > Location. Thank you.


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Active Member
Jane Y Member Since: Nov 29, 2019
1878 of 2,155

Unable to change Country from US to Canada. Please help 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1879 of 2,155

Hi Jane,

 

I checked this for you and your Country is set up to Canada. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Aleksandar S Member Since: Nov 29, 2019
1880 of 2,155
I have the same issue too. I can not change my country from US to Serbia. Please help.
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